Customer Service Sales Representative

4 months ago

Ottawa, Canada SKM Acquisitions Full time

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. SKM is looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

As a Customer Service Sales Representative, you will be the face of our clients. You will interact with customers to bring our clients products and services to life You will create effective sales opportunities with each customer using the skills provided in our intensive training model. Customer Service Sales Representative will establish sales objectives which will contribute to the overall success of the business.

**Key Accountabilities**:

- Meet sales, service, quality and productivity objectives
- Responsible for interacting with new and existing customers and clients
- Conduct needs analysis and provide advice to customers by effectively communicating the value and benefits of the products and services offered by our clients
- Provide a high level of service, build relationships and provide accurate information and the appropriate solutions to new and existing customers
- Raise issues, concerns and trends to the leadership team
- Maintain a high level of product knowledge, operational process and services

**Qualifications**:

- Experience in a retail, customer service or sales role
- Post-secondary degree or equivalent work/business experience
- Demonstrated ability to persuade and negotiate and must possess active listening skills
- Effective client record management, with attention to detail
- Ability to work in a fast-paced environment and manage multiple day-to-day tasks
- Strong computer skills, and a general knowledge level of the MS Office suite of products
- Must have a valid driver’s license and access to reliable transportation

**Salary**: $700.00-$1,000.00 per week

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Ottawa, ON K2C 3N1: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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