Bylaw Liaison Officer 1

3 weeks ago

Richmond, Canada City of Richmond BC Full time

**Bylaw Liaison Officer 1**:
The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - _our people_. This is a great opportunity to join our team and shape our community. The City of Richmond offers competitive pay programs, comprehensive benefits and attractive incentives. If you are looking to make a difference, and to share our vision “to be the most appealing, livable, and well-managed community in Canada”, then please apply.

**Overview**:
This position focuses on public relations, regulatory, enforcement and administrative functions involving public compliance in the areas of municipal parking.

**Examples of key responsibilities include, but are not limited to**:

- Interpreting, explaining, issuing and enforcing applicable bylaw notices and municipal tickets related to the work.
- Patrol all areas of Richmond, enforcement for vehicle infractions under the City's bylaws, arrange for the impoundment of vehicles (towing), and issue violation notices.
- Conduct bylaw related inspections.
- Distributing information to the public related to the work
- Preparing documentation for ticket violation dispute within the Provincial Adjudication system.
- Responsible for filling out forms, log sheets, collating counts and reporting work activity.
- Provide orientation and mentoring of new employees.
- Assist the Bylaw Liaison Officer 2 in monitoring and enforcing bylaw violations pertaining to public and private property as required.

**Knowledge, Skills & Abilities**:

- Sound knowledge of provincial regulation(s) and City bylaw(s), as it relates to off-street parking, traffic control, and boulevard maintenance.
- Knowledge of evidence collection procedures with skill in note taking and maintaining accurate records.
- Ability to perform investigations using independent critical thinking and sound judgment.
- Ability to provide effective customer service and to diffuse hostility in an effective manner; consistently maintain a professional and diplomatic demeanour.
- Ability to deal both tactfully and firmly with the public and possess the capacity to deal professionally with the RCMP, external agencies, City staff & other officials.
- Ability to work both independently and interdependently while exercising sound judgement and initiative.
- Ability to perform multiple tasks simultaneously, work well under pressure and deal with stressful situations.
- Ability to understand and carry out oral and written instructions.
- Ability to perform word processing and data entry with a high degree of accuracy.
- Ability to use Richmond Enterprise Document Management System (REDMS) or a similar Electronic Records Management System.
- Understand of the City’s geography (including all main roadways within and adjoining the City) and familiarity with BC’s provincial adjudication system is considered an asset.
- Ability to successfully clear a Police Information Check (PIC).

**Qualifications and Experience**:

- Completion of Grade 12 or equivalent, supplemented by Bylaw Compliance, Enforcement & Investigative Skills 1 (JIBC).
- Experienced investigative or enforcement work, along with familiarity with dispatch operations is required.
- Preferential consideration will be extended to those applicants who have at least one (1) year of experience in bylaw enforcement.
- A valid Class 5 Driver’s Licence for the Province of British Columbia and a safe driving history.
- Bylaw Compliance, Enforcement & Investigative Skills 1 (JIBC) is required.
- Report Writing for Professional Investigators (JIBC) is preferred.
- Situational Awareness Training - Certificate is preferred.

**Working Conditions**:
The work involved requires a high level of public contact with a diverse range of people, often encountering difficult situations. Routine physical effort is required (walking, running, lifting, climbing, etc.). Work is performed in all weather conditions, both on foot and while driving a vehicle.

**Additional Information**:

- Employee Group:

- CUPE Local 718
- Position Status:

- Regular Full-Time
- Duration of Appointment:

- N/A
- Salary Range:

- $31.82 - $37.40/hr
- Hours of Work:

- Shift rotation. Hours will be scheduled based on operational need and can include daytime, evening, weekdays and weekends.
- Application Posted:

- 11/23/22
- External Closing Date:

- 12/7/22
- PCC#:

- 1194

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