Guest Services Supervisor

Overview The Guest Experience Supervisor will report directly to the Guest Experience Manager at FlyOver Canada Vancouver (“FOCV”) and play a critical role in the success of the overall operation. As a Guest Experience Supervisor, your goal is to lead and coach a group of Guest Experience Guides to ensure team members have engaging interactions...

**OUR COMPANY** Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Passenger Experience is an integral part to of YVR’s mission of delivering a memorable travel journey for our guests. The Passenger Experience team drives effortless travel for our guests, while also providing an experience...

As a member of Hotel BLU Guest Services Team, you will be offering genuine hospitality and personalized upscale service in a warm and welcoming environment. You will be responsible for attending to the day to day front of house operation, as well as conducting a nightly audit, balancing and consolidating departmental ledger accounts, and preparing various...

**Position Overview** This is an auxiliary staff position within the Guest Services department of the H.R. MacMillan Space Centre, with day-to-day reporting to the Guest Services Supervisor. The work is performed under general supervision and in accord with established policies and procedures. Work performance is evaluated by a superior in terms of the...

**About Us** Operating year-round for private charters and catering, Harbour Cruises is Vancouver’s leader in boat cruise entertainment. We are proud to offer Vancouver’s only narrated tour of the inner-harbour, and the city’s most popular dinner, and luncheon cruises. In addition to retail cruise products, private corporate events, and special event...

Additional Information Bonus Eligible, Flexible Work Option, Full Benefits & PensionJob Number Job Category Rooms & Guest Services OperationsLocation The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Serves as the property Manager on Duty...

JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the...

YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Passenger Experience is an integral part of YVR, delivering service excellence, operational expertise and ensuring every guest arriving, departing or connecting through YVR has a welcoming experience. **Position...

Additional Information Bonus Eligible, Flexible Work Option, Full Benefits & PensionJob Number Job Category Rooms & Guest Services OperationsLocation The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJob SummaryServes as the property Manager on Duty...

The Rosedale on Robson Suite Hotel is seeking team members for the guest services area. We are seeking team members that are professional in their work habits and can deal with our guests in a professional manner. **Job Duties**: - Responsible for ensuring that our guests are treated in a manner that will create a positive experience and a repeat guest -...

**Additional Information** Overnight relief shifts required, Bonus Eligible **Job Number** 23105804 **Job Category** Rooms & Guest Services Operations **Location** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** -...

As a Front Desk agent you are responsible in greeting and registering guests, providing warm and friendly service, checking guests out of the hotel, closing their accounts and meeting or exceeding Hilton standards. - Greet guests immediately and complete the registration process on the computer to include confirmation of guest informatin and room rate,...

SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages independent hotels and hotels operating under major franchise brands, such as Marriott and Hilton. Duties and Responsibilities: - Complete all...

**GUEST SERVICES ASSOCIATE** **What’s in it for you**: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team **Benefits and Perks**: - Explore Travel Program - Ongoing Associate Appreciation Events - Dental care - Life Insurance - Employee assistant program - Extended health care - RRSP match - Vision care Do...

**General Information**: - Country/Region- Canada- Province/City- Vancouver, B.C.- Location- Rosewood Hotel Georgia- Department- Rooms - Front Office- Job Type- Full-time Permanent**OVERVIEW/BASIC FUNCTION**: - Observe guests’ personal preferences and habits and anticipate their needs using the utmost discretion, so the guest’s recognition is ensured...

**Job Description of Assistant Guest Services Manager** **Job Title - **Assistant Guest Services Manager (AGSM) **Job Summary - **An Assistant Guest Services Manager directly reports to the Guest Services Manager and assists in running the front desk operations. The job of an AGSM is to ensure customers receive the best service possible from the property....

Responsible for:*seating and greeting guests and providing welcome and positive atmosphere*answering phone calls and taking reservations*relaying information about menu items and answering inquiries about group bookings*recording information about guests and details about reservations*having a seating plan before and during service*bringing menus to gusts...

**Skills Required**: - Strong organizational skills, computer skills, and customer service. - A positive and optimistic attitude with a passion for customer service and care. **Duties and Responsibilities**: - Always greet guests in a friendly and professional manner according to Vida Spa Standards. - Engage each guest as a unique individual and listen...

The Sylvia Hotel is Vancouver’s most iconic hotel with the best location in the city. We are currently seeking an experienced Front Desk Agent to join our team. The Front Desk Agent at the Sylvia Hotel understands the true meaning of guest service. They maintain a high level of professionalism and are result driven and have the confidence and abilities to...