Claims Service Representative
6 months ago
Company:
ClaimsPro LP
Claims Service Representative
In this role, you will provide administrative support services in claims creation and demonstrate a superior level of customer service. This role is a hybrid position that requires the flexibility to be available between the hours of 8am to 8pm, Monday through Friday, on a monthly rotating schedule. You will also be required to be in office, 2 days per week. Other administrative and clerical support to various branch staff and other duties, as may be required.
Competencies required to succeed
- Professional demeanor and strong customer service skills
- Superior communication skills both written and verbal
- Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
- Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
- Ability to work well under pressure and maintain composure in a fast paced and changing environment
- Reliable and punctual
- Ability to work independently with minimum supervision
- Ability to use good judgment and hit the ground running
**Responsibilities**:
Claims Creation
- Claim setup as per account instructions
- Claim fully assigned within target timeframe with 95% accuracy
- Claim is triaged appropriately
Billings and cheque processing
- Files to be billed within specified time frame, as per account instructions
- Payments are to be issued accurately and as per account instructions
Providing Assistance to Various Stakeholders
- Covering Reception’s Breaks as required
- Handling tasks for dedicated teams
- Proper handling of correspondence for National Account employees and maintaining a catalogue of electronic devices
- Assisting with scanning project for closed files
- Completing data integrity updates
- Assisting with all other requests as directed from supervisor and National Accounts management team
Education, knowledge and experience required
- Post-secondary education in administration
- Minimum 3 years’ experience in an administrative support role, specifically in the insurance industry.
- Experience working within a dynamic team
- Previously demonstration ability to execute high attention to detail
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated initiative, behaviours and follow-up skills.
- Demonstrated ability to maintain a high level of confidentiality
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well within a team environment
- Must have the aptitude and ability to learn as required
- Intermediate experience with Microsoft Word required. Knowledge of Excel an asset.
Environment/Work Conditions
-
Claims Representative, National Accounts
6 months ago
Markham, Canada ClaimsPro LP Full timeCompany: ClaimsPro LP Claims Representative, National Accounts You will provide administrative support services in claims creation and demonstrate a superior level of customer service. This role is a hybrid position that requires the flexibility to be available between the hours of 8am to 8pm Monday through Friday, on a monthly rotating schedule. Other...
-
Claims Analyst Property
1 day ago
Markham, Canada Travelers Full timeb>Who Are We?Solid reputation, passionate people and endless opportunities. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.Job Category Claim Target...
-
Claims Specialist
6 months ago
Markham, Canada My Insurance Broker Corp Full time**Job purpose** Main function of this role is overseeing the entire claims process, from initial filing to resolution. This position requires strong organizational, communication and leadership skills. **Duties and responsibilities** Team Management: - Provide training, guidance, and performance evaluations for team members. - Ensure that claims are...
-
Claims Property Performance Manager
1 month ago
Markham, Canada Allstate Full timeAt Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...
-
Claims Rep II, Property
1 month ago
Markham, Canada Co-operators Full timeCompany: CGIC Department: Claims Employment Type: Regular Full Time Work Model: Hybrid Language: English is required, French is an asset. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s...
-
Claims Examiner
6 months ago
Markham, Canada guard.me International Insurance Full timeReporting to the Manager, the Claims Examiner is responsible for handling, evaluating and assessing medical and dental claims for our insureds in an accurate and efficient manner. You will be expected to be an active team member by supporting work efforts, providing feedback while ensuring customer service excellence. This is a full-time, salaried role with...
-
Claims Specialist
4 weeks ago
Markham, Canada TD Bank Full time**Work Location**: Markham, Ontario, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: $71,000 - $111,700 CAD TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit...
-
Insurance Claims Analyst
3 weeks ago
Markham, Ontario, Canada Sécurité Nationale Compagnie d'Assurance Full timeAbout UsSécurité Nationale Compagnie d'Assurance is part of TD Bank Financial Group, one of Canada's largest financial institutions.We help protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home, and auto insurance.With more than four million clients, our authorized products and...
-
B2b Customer Service Representative
6 months ago
Markham, Canada Pacific Smoke International Inc Full time**B2B Customer Service Representative** - at Pacific Smoke International Inc. - On-Site (Up to 3 days in office) **Do you believe that a company’s success depends on its people? **If so, PSI is the place for you! PSI is nothing without the people who build, design and support it. We’re looking for a B2B Customer Service Representative to join our...
-
B2b Customer Service Representative
6 months ago
Markham, Canada Pacific Smoke International Inc Full time**B2B Customer Service Representative** - at Pacific Smoke International Inc.- On Site (Up to 3 days in office)- 11am-7pm or 12pm-8pm schedule**Do you believe that a company’s success depends on its people? **If so, PSI is the place for you! PSI is nothing without the people who build, design, and support it. We’re looking for B2B Customer Service...
-
B2b Customer Service Representative
5 months ago
Markham, Canada Pacific Smoke International Inc Full time**B2B Customer Service Representative** - at Pacific Smoke International Inc.- On-Site (Up to 3 days in office)**Do you believe that a company’s success depends on its people? **If so, PSI is the place for you! PSI is nothing without the people who build, design and support it. We’re looking for a B2B Customer Service Representative to join our scaling...
-
Intermediate Adjuster, Claims
4 weeks ago
Markham, Canada Chubb Full timeAdjudicate all lines of Combined products to Accident and Health. - Approve, deny, or inquire further for necessary information from claimants, doctors, or hospital to assess claimant’s eligibility for benefits. - Interprets and administers policy provisions including, but not limited to, eligibility and investigations. - Review incoming correspondence...
-
Property Claims Professional
3 weeks ago
Markham, Ontario, Canada Xpera Full timeAbout XperaXpera, a leading provider of claims management services, is seeking an experienced Field Adjuster to join its team in the Greater Toronto Area (GTA).As a trusted partner for insurance companies and policyholders, Xpera offers a comprehensive range of expertise across multiple disciplines. Our team of professional adjusters is committed to...
-
Intermediate Adjuster, Claims
4 weeks ago
Markham, Canada Chubb Full timeAdjudicate all lines of Combined products to Accident and Health. - Approve, deny, or inquire further for necessary information from claimants, doctors, or hospital to assess claimant’s eligibility for benefits. - Interprets and administers policy provisions including, but not limited to, eligibility and investigations. - Review incoming correspondence...
-
Claims Specialist
2 months ago
Markham, Canada Sécurité Nationale Compagnie d'Assurance Full timeDescription : TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized...
-
Manager, Warranty Claims
6 months ago
Markham, Canada Toyota Full timeJob Description Manager, Warranty Claims R6 Scarborough, ON Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in...
-
Claims Advisor Ii
6 months ago
Markham, Canada TD Bank Full time**Claims Advisor II**: - 415898BR **Job Category - Primary** - Insurance **Work Location** - 101 McNabb Street Insurance **Employment Type** - Regular **City** - Markham **Time Type** - Full Time **Province/State** - Ontario **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Manage the client relationship and...
-
Commercial Claims Advocate
2 months ago
Markham, Canada Gallagher Full timeOverview As the Commercial Claims Advocate, reporting to the Vice President of Claims Advocacy, you will be a part of the Ontario Claims Team, working directly with clients to receive and advocate for claims results in a Commercial Insurance setting. Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also...
-
Experienced Property Claims Specialist
3 weeks ago
Markham, Ontario, Canada Aviva Full timeWe are seeking a skilled Property Claims Adjuster to join our team at Aviva Canada. As a key member of our Customer Response - Property team, you will play a critical role in delivering exceptional customer service and ensuring timely claim settlements.Key Responsibilities:Investigate and negotiate property claims in accordance with Aviva's claim procedures...
-
Disability Claims Specialist
2 weeks ago
Markham, Ontario, Canada People Corporation Full timeAbout the RoleAt People Corporation, we are seeking a highly skilled Disability Administrator to join our team in Markham. As a key member of our team, you will play a critical role in providing exceptional service to our clients and their employees.Job DescriptionThe successful candidate will be responsible for reviewing claims for Workers' Insurance...