Customer Service Clerk

2 weeks ago


North Bay, Canada North Bay City Full time

**Posted On**:
April 16, 2024 at 12:00 PM

**Customer Service Clerk (Part-Time - On call/As required)**

Applications are invited for a Part-Time (on call as required) Customer Service Clerk. Under the direction of the Customer Service Supervisor, this position is responsible and accountable for providing excellent customer service in a professional and courteous manner. The position is also responsible for a variety of administrative duties associated with the service delivery of the Customer Service Centre.

**Qualifications**:

- Minimum Grade 12 education or equivalent acceptable experience
- Two (2) years recent experience in a substantially similar work environment
- Two (2) years recent experience in cash handling
- Ability work quickly and accurately under pressure
- Demonstrated excellent customer service skills
- Demonstrated excellent written and verbal communication skills
- Demonstrated organizational and decision making skills
- Demonstrated ability to work independently and in a team environment
- Knowledge of and ability to interpret City by-laws
- Good working knowledge of office methods and procedures

**Hours of Work**:On call/as required - Part-Time

**Environment**:Unionized

**Hourly Rate**: $28.88 per hour

Accommodation will be provided in all parts of the hiring process as required under the City of North Bay’s Accessibility Policy. We encourage applicants to make their needs known to Human Resources in advance.

An Equal Opportunity Employer


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