Customer Service Coordinator
3 weeks ago
**Who We Are**:
The Case for Wine is one of the fastest growing Wine Agencies in the province of Ontario. Based in Pickering we have been importing quality artisanal wine for over 20 years.
**The Job**:
**_Customer Service Coordinator _**
The Case for Wine needs someone to manage our busy order desk Servicing both restaurants and private clients you will be interacting with the LCBO, Couriers and our Sales team. You will be an effective multitasker not afraid of hard work or having fun. Comfort in front of a computer is a must while experience in the industry is an asset.
**Key Responsibilities**:
Manage all incoming order desk related calls/inquiries from the Sales Team, Couriers and Customers
Address and resolve any logístical or customer service-related issues
Liaise with management team and provide ad-hoc support as required
**Requirements**:
Available to work 40 hours a week on site
Ability to multitask while working in a fast-paced environment
Responsive with a keen sense of urgency
Effective time management skills with attention to detail
Excellent oral and written communication skills
Proficient with Microsoft Office
Ability to lift 40 lbs
Minimum 1-2 years experience in an administrative and/or customer service role
Industry experience an asset
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00-$60,000.00 per year
**Benefits**:
- Casual dress
- Paid time off
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Pickering, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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