Information Management Specialist

2 weeks ago

Cambridge, Canada Waterloo Regional Police Service Full time

**Information Management Specialist**

**Waterloo Regional Police Service**

With more than 1000 sworn and civilian members, the Waterloo Regional Police Service (WRPS) requires **Information Management Specialist(s). **The WRPS delivers exceptional police services to more than 575,000 residents. The Waterloo Region is a vital and prosperous community in Southern Ontario that offers the unique combination of a growing urban centre surrounded by four rural communities. You will work in a community proud of its diversity, and within an organization focused on its people.

As an **Information Management Specialist**

You Will:

- Process and input data into information management systems in accordance with legislation, processes and procedures;
- Query multiple information systems and sources, including continuous information exchange with external police agencies and justice partners;
- Ensure the accuracy and validity of information in RMS and CPIC; identify and communicate discrepancies to the originator for clarification or correction;
- Act as a resource to implement or recommend changes to processes and procedures relevant to information management;
- Communicate processes and procedures related to information management to members, including those in senior positions;
- Support the criminal coding of occurrences for reporting to Statistics Canada;
- Collaborate with the immediate work team, larger Branch team, sworn members and other Branches/Divisions responsible for information sharing and information management;
- Analyze multiple information sources and take appropriate action or make recommendations based on procedures and training;
- Ensure records retention in accordance with applicable legislation and procedures; and
- Perform other duties as assigned.

You Have:

- Proficiency in reading, writing, communication, mathematics, and conflict resolution are required; normally acquired through successful completion of post-secondary education in records and information management, data quality, or a related field. A combination of education and experience may be considered;
- One (1) year of relevant experience in legal or justice administration, health care administration, information management, or a related discipline is required;
- Attainment of a certification by the Canadian College of Health Information Management, or Records Analyst certification, or possess a comparable designation is preferred;
- Previous experience in customer service is preferred;
- Superior organizational skills to prioritize workload and balance completing priorities;
- Strong professional judgement when interacting with a variety of stakeholders;
- Excellent comprehension skills to capture details when entering information into systems or analyzing information from multiple sources; and
- Concise and clear written abilities to communicate time sensitive information to stakeholders and effective proofreading skills to identify errors or omissions under time constraints.

You Are:

- Proficient in Microsoft Office programs;
- Able to retain and recall large amounts of technical information;
- Able to demonstrate critical thinking and resourcefulness when problem solving;
- Able to demonstrate flexibility and resiliency in order to manager a dynamic workload and ongoing changes to practices and processes; and
- Able to meet the testing and police security requirements for the position.

Why join WRPS?
- Ongoing professional development
- Excellent benefits and pension
- Dynamic, exciting work environment
- Strong, supportive leadership
- Employee fitness and wellness programs
- 2023 hourly rate: $31.30/hour

As a condition of employment all new members of the Waterloo Regional Police Service are required to provide proof of full vaccination, prior to commencing their employment, for any virus or communicable diseases arising from a declared pandemic/epidemic (e.g. Covid-19), and must do so for any vaccinations required after their first date of employment. Applicants who are not able to be fully vaccinated as a result of an accommodation requirement pursuant to the Ontario Human Rights Code, are required to disclose this to the Human Resources Advisor coordinating the hiring process, and to provide any information requested in support of an exemption request.- Diversity through inclusion - we are an Equal Opportunity Employer._

**_
We thank all applicants; however, only those selected to move forward will be contacted._

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