QA Manager

4 months ago

Richmond Hill, Canada Wellnessliving Full time

**Title**: QA Manager
**Salary**: Based on Experience + Vacation + Benefits

**Length**: Full-time, permanent

**Location**: Richmond Hill, ON, Canada *Hybrid

***

**About Us**:
**WellnessLiving** isn't just our name, it's who we are. We're_ the software company with a heart_, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business.

When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead a happier and healthier life.
**About You**:
As the Quality Assurance Manager, you will play a pivotal role in ensuring the quality, reliability, and high performance of our diverse product suite and associated product releases. Your leadership will be instrumental in guiding a team of skilled QA professionals, fostering a culture of excellence, and implementing robust quality assurance processes. By doing so, you will ensure the delivery of exceptional software solutions that meet and exceed the expectations of our valued customers.
- **Teamwork and Collaboration — **Easy to talk to, very approachable, empathetic, patient, puts others at ease, and can work well with others.
- **Critical Thinking and Problem-Solving **— The ability to analyze, evaluate, and strategize the best solutions when making decisions or faced with challenging situations.
- **Strong Work Ethic **— Hardworking, dedicated, reliable, and highly motivated with the desire and determination to exceed expectations.
- **Natural Leadership Skills **— Oversees processes, guides initiatives, holds themselves accountable, listens without judgment, and inspires and nurtures the growth of others to do their best work.
- **Entrepreneurial Spirit and Business Mindset — **Embraces innovation and continuous improvement, seeks change, and knows current industry trends, practices, and technology.
- **Time Management — **Uses time efficiently, focuses on top priorities, respects the time of others, and can take ownership of tasks and projects to push them along.

**Responsibilities**:

- Investigate reports of product quality issues and ensure resolution under company guidelines and regulatory requirements.
- Preparing comprehensive quality documentation and reports by collecting, analyzing, and summarizing relevant information and trends.
- Performing risk management activities to minimize project risks within the quality assurance process.
- Participating in the QA recruiting process to identify and onboard them to the QA team.
- Cultivating a sense of ownership in one's performance and recognizing its impact on the company's overall success.
- Managing relationships with the QA team, product team, and other stakeholders, effectively representing the QA team and facilitating collaboration across cross-functional departments.
- Establish and enforce quality standards, methodologies, metrics and best practices, ensuring adherence across all aspects of the QA process.
- Oversee the seamless execution of test plans and regression testing, ensuring that all critical test scenarios are covered.
- Develop, manage, and continually refine automated test suites to facilitate effective regression testing.
- Analyze the occurred defects and eliminate the root causes and prevent future defects
- Collaborate synergistically with cross-functional teams to drive a culture of continuous improvement, consistently elevating the quality of our products.
- Uphold strict adherence to industry standards and regulations, ensuring our SaaS products meet and exceed compliance requirements consistently.
- Take direct responsibility for developing templates for test cases and other test documentation, including meticulous test plans, test cases, and test scripts, aimed at comprehensively evaluating software functionality, performance, and security.

**Qualifications**:

- Bachelor's degree in Computer Science, Engineering, or a closely related field (a Master's degree is highly preferred).
- Proven experience in the QA field for over 8 years, including a minimum of 2+ years in a QA manager role.
- Demonstrate profound and well-rounded knowledge of various QA methodologies, tools, and processes, showcasing ex

  • QA Analyst

    1 month ago

    Richmond Hill, Canada Venterra Realty Full time

    **ROLE**:QA Analyst **REPORTS TO**:QA Manager **LOCATION**:Remote / Corporate Office in Richmond Hill (Hybrid) **COMPANY OVERVIEW** Venterra Realty is a well-capitalized, privately held investment and technology company with ~ $5.0 billion in managed assets and $375+ million in revenues. It owns and operates over 80 multi-unit residential properties in...

  • Senior QA Engineer

    3 weeks ago

    Richmond Hill, Ontario, Canada Venterra Reality Full time

    ROLE:QA AnalystREPORTS TO: QA ManagerLOCATION: Remote / Corporate Office in Richmond Hill (Hybrid)Venterra Realty is a well-capitalized, privately held investment and technology company with ~ $5.0 billion in managed assets and $375+ million in revenues.We are passionate about driving continuous improvements and the use of technology with data to drive...

  • R&D QA Liquid Dose Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada APOTEX Full time

    About Apotex Inc.Apotex Inc. is a global health company that produces high-quality, affordable medicines for patients worldwide. With a presence in over 75 countries, Apotex employs almost 7,200 people in manufacturing, R&D, and commercial operations.Job SummaryThe Manager, R&D QA Liquid Dose is responsible for leading a team that supports the compliance and...

  • Contract QA Specialist

    4 weeks ago

    Richmond Hill, Ontario, Canada Venterra Reality Full time

    ROLE:REPORTS TO: QA ManagerLOCATION: Remote / Corporate Office in Richmond Hill (Hybrid)Venterra Realty is a well-capitalized, privately held investment and technology company with ~ $5.0 billion in managed assets and $375+ million in revenues.We are passionate about driving continuous improvements and the use of technology with data to drive business...

  • Contract QA Specialist

    4 weeks ago

    Richmond Hill, Ontario, Canada Venterra Reality Full time

    ROLE:REPORTS TO: QA ManagerLOCATION: Remote / Corporate Office in Richmond Hill (Hybrid)Venterra Realty is a well-capitalized, privately held investment and technology company with ~ $5.0 billion in managed assets and $375+ million in revenues.We are passionate about driving continuous improvements and the use of technology with data to drive business...

  • QA Analyst

    4 months ago

    Richmond Hill, Canada Paymentus (Canada) Corporation Full time

    Summary/Objective Quality Assurance (QA) Analyst is responsible for assessing the quality of the performance of our responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and...

  • Contract QA Specialist

    4 weeks ago

    Richmond Hill, Ontario, Canada Venterra Reality Full time

    ROLE:REPORTS TO: QA ManagerLOCATION: Remote / Corporate Office in Richmond Hill (Hybrid)Venterra Realty is a well-capitalized, privately held investment and technology company with ~ $5.0 billion in managed assets and $375+ million in revenues.We are passionate about driving continuous improvements and the use of technology with data to drive business...

  • Contract QA Specialist

    4 weeks ago

    Richmond Hill, Ontario, Canada Venterra Reality Full time

    ROLE:REPORTS TO: QA ManagerLOCATION: Remote / Corporate Office in Richmond Hill (Hybrid)Venterra Realty is a well-capitalized, privately held investment and technology company with ~ $5.0 billion in managed assets and $375+ million in revenues.We are passionate about driving continuous improvements and the use of technology with data to drive business...

  • Contract Manual QA Analyst

    4 weeks ago

    Richmond Hill, Canada Venterra Reality Full time

    p>ROLE: QA Analyst REPORTS TO: QA Manager LOCATION: Remote / Corporate Office in Richmond Hill (Hybrid) Venterra Realty is a well-capitalized, privately held investment and technology company with ~ $5.0 billion in managed assets and $375+ million in revenues. It owns and operates over 80 multi-unit residential properties in the highest growth cities in the...

  • QA Lead Hand

    5 months ago

    Richmond Hill, Canada Treehouse Foods Full time

    Employee Type: Full time **Location**: ON Richmond Hill **Job Type**: Quality Job Posting Title: QA Lead Hand About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence...

  • QA Manufacturing Quality Lead

    5 months ago

    Richmond, Canada MDA Full time

    **The Company**: For those who dream of advancing our space in the Universe and on Earth, we’ll take you there. Serving the world from our Canadian home and our global offices, MDA is an international space mission partner and robotics & space operations, satellite systems and geointelligence pioneer with a 50-year story of firsts on and above the Earth....

  • QA/qc Specialist

    5 months ago

    Richmond, Canada Azuma Foods Canada Full time

    **We are a food manufacturer and are looking for an individual who is energetic, motivated and has a desire to learn and advance together with our company.** **Summary** - Monitor operation following established food safety system requirement. - Update and/or revise procedures to meet practical need. - Inspect and/or sample raw materials and/or products -...

  • Quality Assurance Manager

    1 week ago

    Richmond Hill, Canada RxSource Full time $24 - $27

    Company Overview:At RxSource, our purpose is to improve the lives of patients. We accomplish this by offering Clinical Trial Supply Chain Services and Pharmaceutical Procurement globally. With offices in Canada, the USA, and Ireland, we deliver tailored services to Pharmaceutical Sponsors, Biotechs, and CROs. Our team and culture are our most valuable...

  • Quality Assurance Manager

    1 week ago

    Richmond Hill, Canada RxSource Full time

    Company Overview:At RxSource, our purpose is to improve the lives of patients. We accomplish this by offering Clinical Trial Supply Chain Services and Pharmaceutical Procurement globally. With offices in Canada, the USA, and Ireland, we deliver tailored services to Pharmaceutical Sponsors, Biotechs, and CROs. Our team and culture are our most valuable...

  • QA Administration Coordinator

    2 months ago

    Richmond, Canada Coca-Cola Canada Full time

    About This Opportunity The QA Administration Coordinator provides administrative support to the Quality Assurance Manager with support focused on Food Safety and Quality documents and records. This includes updating documents based on the new requirements, updating consumer complaints, HACCP Plans, helping during commissioning/ new projects, and Food...

  • QA Technician

    2 months ago

    Richmond, Canada Donald’s Fine Foods Full time

    The Quality Assurance Technician will be responsible for performing daily quality assurance and quality control duties to assure food safety and product quality. The QA Technician will ensure adherence to quality procedures, company’s policies and government regulations during the production process. The position reports to the Quality Assurance...

  • QA Coordinator

    5 months ago

    Richmond, Canada Viva Pharmaceutical Inc. Full time

    **About us** Our Company’s name **Viva Pharmaceutical Inc. **Since its inception in April 1994, Viva Pharmaceutical Inc. has built a reputation as a leading manufacturer committed to the production of custom-made pharmaceutical and natural health food products for its customers worldwide. Viva Pharmaceutical Inc. creates natural products and ingredients...

  • QA Administration Coordinator

    2 months ago

    Richmond, Canada Coca-Cola Canada Bottling Limited Full time

    Facility Location - Richmond Posting Locations - Richmond; Vancouver Department - Richmond Quality Assurance Job Function - Administrative/Clerical/Office Support Employee Type - Contractor Salaried Salary - $52,000-$55,000 **About This Opportunity**: The QA Administration Coordinator provides administrative support to the Quality Assurance Manager...

  • Production Investigations Manager

    2 weeks ago

    Richmond Hill, Ontario, Canada Apotex Full time

    About Apotex Inc.Apotex Inc. is a global health company that produces high-quality medicines for patients worldwide. With a presence in over 75 countries, Apotex employs almost 7,200 people in manufacturing, R&D, and commercial operations.Job SummaryThe Production Investigations Manager is responsible for ensuring timely and efficient completion of...

  • QA/ra Coordinator

    5 months ago

    Richmond, Canada Viva Pharmaceutical Inc. Full time

    **About us** Our Company’s name **Viva Pharmaceutical Inc. **Since its inception in April 1994, Viva Pharmaceutical Inc. has built a reputation as a leading manufacturer committed to the production of custom-made pharmaceutical and natural health food products for its customers worldwide. Viva Pharmaceutical Inc. creates natural products and ingredients...