Registration Program Manager
4 weeks ago
**Position** Manager, Registration
**Type ** Full-time, Permanent
**Location** Hybrid - 3 days in office (20 Bay St, Toronto, ON)
**WHO WE ARE**:
The College of Occupational Therapists of Ontario is the regulatory organization that oversees the practice of occupational therapists (OTs) in Ontario. Our job is to make sure that the public receives safe, effective, ethical care from OTs.
Our mission is to protect the public and instill confidence and trust by ensuring occupational therapists are competent, ethical, and accountable. We are Canada’s largest regulator of occupational therapists, and we oversee more than 7,000 occupational therapists registered here in Ontario.
**ABOUT THE ROLE**:
We are looking for a well-rounded professional with a proven ability to lead others through open communication, trust and collaboration. As a member of the leadership team, the Registration Manager will be responsible for the development, implementation and monitoring of the program operations.
They will be flexible, positive, and able to model the organizations values in order to lead by example.
This role reports to the Programs Director and will be responsible for various accountabilities, including but not limited to those listed below.
**KEY FUNCTIONS AND RESPONSIBILITIES**:
- Maintains alignment with the College’s strategic and operational plans, ensuring program objectives and timelines are met.
- Develops, implements, evaluates and revises policies and procedures for the administration of the Registration program.
- Keeps informed of current issues and trends in health care and professional regulations, benchmarking best practices and developments within the field.
- Oversees program activities related to case file administration & management, ensuring processes are in place to maintain accuracy, confidentiality, integrity, and adherence to policy and regulatory requirements.
- Supports respective Committees by attending meetings, overseeing all agendas and minutes, managing timelines and resource materials, and preparing draft decisions as directed.
- Delegates work assignments in accordance with individual skills and competencies, ensuring adequate time and resources are provided to meet all performance standards.
- Creates a safe and trusting environment by conveying a commitment to fairness and instilling confidence within the team to uphold the organizational values.
- Clearly communicates expectations with the team and welcomes collaboration, invoking a capacity for engagement, innovation, creativity, and ambition.
- Monitors program costs and provides information and recommendations for budget planning. Conducts annual and quarterly review of program budget and makes recommendations regarding any necessary adjustments.
- Maintains a comprehensive understanding of the content and standards for data collection, monitoring trends and patterns and reporting to the Board and public as required.
- Collaborates with respective teams in the development of resource materials to educate registrants, members of the public and other interested parties.
**QUALIFICATIONS**:
- University degree in Business, Health/Social Science, Law or related field.
- Minimum 3 years of management experience, ideally in a legal or regulatory setting.
- Proven program and/or project management skills.
- Background in not-for-profit, healthcare, regulatory, or public sector is an asset.
- Ability to work effectively in a committee structure.
- Familiarity with the _Regulated Health Professions Act, 1991_.
- Fluency in French is an asset.
**COMPETENCIES**:
- Exceptional interpersonal skills, including tact, discretion and diplomacy when dealing with sensitive/confidential matters.
- Strong communication skills (verbal & written), experience writing draft decisions.
- Able to model an organization’s values and effectively lead a team.
- Meticulous attention to detail and accuracy.
- Proven time management skills, able to set priorities and organize work effectively to meet deadlines.
- Demonstrated ability to work independently and take initiative.
- Strong analytical and presentation skills.
- Advanced comprehension of information systems and data management including data analysis and understanding of statistics.
- Proven supervisory skills including assignment of tasks, performance review/management, ability to give and receive feedback.
- Flexible, positive, and comfortable adapting to change and fostering an environment that welcomes it.
**WHAT WE OFFER**:
We are a growing and dynamic organization with friendly, engaged staff in a collaborative work environment. We recognize work-life balance as fundamental to the health and well-being of our staff and live by it.
The College is currently operating on a hybrid work model consisting of 3 days in office. We are located at 20 Bay Street (Suite 900), Toronto, ON, in the downtown core, next to Union Station and the PATH for convenient access to public transit.
The sta
-
Manager, Registration
3 months ago
Toronto, Canada The College of Naturopaths of Ontario Full time**Manager, Registration** The College of Naturopaths of Ontario regulates naturopathic doctors in the public interest. Our mandate is to support patients’ rights to receive safe, competent and ethical naturopathic care. We fulfill our role by establishing requirements to enter the profession, setting standards of practice, ensuring continuing competence,...
-
Toronto, Ontario, Canada Direct Travel Full timeRegistration Manager Job DescriptionThe Registration Manager plays a vital role in communicating with program attendees and ensuring the overall success of the attendee experience. This position is critical in managing multiple elements of registration, execution, and post-program responsibilities while collaborating with the internal team, clients, and...
-
Manager, Registrations
1 month ago
Toronto, Canada Scotiabank Full timeRequisition ID: 207733Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The Manager, Registrations supports the Director, Registrations by contributing to the overall success of the Registrations team and ensuring specific individual goals, plans,
-
Registration Administrator
3 months ago
Toronto, Canada Canada's National Ballet School Full timeRegistration Administrator. We invite you to join the vibrant staff community of Canada's National Ballet School (NBS). NBS has 300+ employees supporting programs ranging from professional ballet training, community dance programs, and groundbreaking health promoting initiatives. We are looking for dynamic individuals with the talent, innovative-thinking...
-
Registration Representative, Registration
5 months ago
Toronto, Canada Royal College of Dental Surgeons of Ontario Full timeThe Royal College of Dental Surgeons of Ontario (RCDSO) is a leader in health care regulation. As the governing body for more than 11,000 dentists in Ontario, our mission is to act in the public interest by putting patients first. We are committed to transparency, accessibility, openness, and fairness in all our work. What can I expect to do in this...
-
Manager, Registrations
2 months ago
Toronto, Canada Scotiabank Full timeRequisition ID: 207733 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Manager, Registrations supports the Director, Registrations by contributing to the overall success of the Registrations team and ensuring specific individual goals, plans, initiatives are executed / delivered in support of the...
-
Registration Manager
5 months ago
Toronto, Canada Direct Travel Full time**Registration Manager - Customer Experience & Design** **Bilingual French/English** **Embark on the next step in your career journey with Direct Travel!** The Registration Manager (RM) is responsible for communicating with program attendees and managing the overall success of the attendee experience. This role is critical in managing multiple elements of...
-
Registration Manager
5 months ago
Toronto, Canada Direct Travel Full time**Registration Manager - Customer Experience & Design** **Bilingual French/English** **Embark on the next step in your career journey with Direct Travel!** - The Registration Manager (RM) is responsible for communicating with program attendees and managing the overall success of the attendee experience. This role is critical in managing multiple elements...
-
Assistant, Registration
5 months ago
Toronto, Canada College of Registered Psychotherapists of Ontario Full time_**Opportunity in Professional Regulation**_ As part of a dynamic team and reporting to the Registration Manager, the Registration Assistant will play a key role in our registration process. **Major Duties/Responsibilities**: - Supports project teams and management by providing feedback on methods for managing and processing registration information. -...
-
Toronto, Ontario, Canada Direct Travel Full timeRegistration Manager – Global Experience Specialist**Key Responsibilities:*** Communicate with program attendees and manage the overall success of the attendee experience.* Manage multiple elements of registration, execution, and post-program responsibilities while partnering with the internal team.* Collaborate with the client, supplier partners, and...
-
Registration Manager – Bilingual French/English
3 weeks ago
Toronto, Ontario, Canada Direct Travel Full timeJob Title: Registration ManagerDirect Travel is seeking a highly skilled Registration Manager to join our team. As a key member of our registration team, you will be responsible for managing the overall success of the attendee experience.Key Responsibilities:Communicate with program attendees and manage registration operationsCollaborate with internal teams,...
-
Registration Manager – Bilingual Spanish/English
4 weeks ago
Toronto, Ontario, Canada Direct Travel Full timeJob Title: Registration Manager – Bilingual Spanish/EnglishWe are seeking a highly skilled Registration Manager to join our team at Direct Travel. As a key member of our registration operations team, you will be responsible for managing the overall success of the attendee experience.Key Responsibilities:Communicate with program attendees and manage...
-
Registration Manager – Bilingual Spanish/English
3 weeks ago
Toronto, Ontario, Canada Direct Travel Full timeJob Title: Registration Manager – Bilingual Spanish/EnglishWe are seeking a highly skilled Registration Manager to join our team at Direct Travel. As a key member of our registration operations team, you will be responsible for managing the overall success of the attendee experience.Key Responsibilities:Communicate with program attendees and manage...
-
Registration Manager
4 weeks ago
Toronto, Ontario, Canada Direct Travel Full timeJob Title: Registration Manager - Bilingual Spanish/EnglishWe are seeking a highly skilled Registration Manager to join our team at Direct Travel. As a key member of our registration operations team, you will be responsible for managing the overall success of the attendee experience.Key Responsibilities:Communicate with program attendees and manage...
-
Registration Manager
4 weeks ago
Toronto, Ontario, Canada Direct Travel Full timeJob Title: Registration Manager - Bilingual Spanish/EnglishWe are seeking a highly skilled Registration Manager to join our team at Direct Travel. As a key member of our registration operations team, you will be responsible for managing the overall success of the attendee experience.Key Responsibilities:Communicate with program attendees and manage...
-
Registration Manager
1 month ago
Toronto, Ontario, Canada Direct Travel Full timeJob Title: Registration Manager - Bilingual Spanish/EnglishWe are seeking a highly skilled Registration Manager to join our team at Direct Travel. As a Registration Manager, you will be responsible for managing the registration process for our clients, ensuring a seamless and positive experience for attendees.Key Responsibilities:Manage registration...
-
Registration Manager
1 month ago
Toronto, Ontario, Canada Direct Travel Full timeJob Title: Registration Manager - Bilingual Spanish/EnglishWe are seeking a highly skilled Registration Manager to join our team at Direct Travel. As a Registration Manager, you will be responsible for managing the registration process for our clients, ensuring a seamless and positive experience for attendees.Key Responsibilities:Manage registration...
-
Registration Administrator
3 weeks ago
Toronto, Ontario, Canada Transamerica Full timeJob DescriptionAs a Registration Administrator, you will play a critical role in facilitating and supporting initial, reactivation, and reinstatement applications for mutual funds licenses. Your responsibilities will include following up and documenting National Registration Database (NRD) submissions, including outside business activity (OBAs), address...
-
Registration Manager
1 month ago
Toronto, Ontario, Canada Direct Travel Full timeJob Title: Registration Manager - Bilingual Spanish/EnglishWe are seeking a highly skilled Registration Manager to join our team at Direct Travel. As a key member of our registration operations team, you will be responsible for managing the overall success of the attendee experience.Key Responsibilities:Communicate with program attendees and manage...
-
Registration Manager
1 month ago
Toronto, Ontario, Canada Direct Travel Full timeJob Title: Registration Manager - Bilingual Spanish/EnglishWe are seeking a highly skilled Registration Manager to join our team at Direct Travel. As a key member of our registration operations team, you will be responsible for managing the overall success of the attendee experience.Key Responsibilities:Communicate with program attendees and manage...
