Cocktail Waiter/waitress

Work Term: Permanent
- Work Language: English
- Hours: 10 to 20 hours per week
- Education: No degree, certificate or diploma
- Experience: Will train
**Work site environment**:

- Noisy
**Work setting**:

- Restaurant
- Urban area
- Pub
- Hotel, motel, resort
**Tasks**:

- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Clear and clean tables, trays and chairs
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Assist clients/guests with special needs
- Provide customer service
**Certificates, licences, memberships, and courses**:

- Smart Serve
- Food and Beverage Server Training
**Computer and technology knowledge**:

- Electronic cash register
**Transportation/travel information**:

- Public transportation is available
**Work conditions and physical capabilities**:

- Bending, crouching, kneeling
- Fast-paced environment
- Physically demanding
- Standing for extended periods
- Work under pressure
**Weight handling**:

- Up to 9 kg (20 lbs)
**Own tools/equipment**:

- Uniform
**Personal suitability**:

- Excellent oral communication
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?