Member Services Coordinator

2 weeks ago


Burnaby, Canada SafeCare BC Health and Safety Association Full time

**Position Overview**:
Are you passionate about making a difference? Help keep those who provide care safe during these incredibly challenging times by joining the team at SafeCare BC. We are seeking a Member Services Coordinator to oversee all aspects of planning and management of critical education and training to continuing care workers across BC, as well as support other key initiatives. You will work with a deeply committed, high-performing team to get information into the hands of those who need it most in a way that is organized, timely, and professional. If you are looking for a job with purpose - you have found it

**Responsibilities**:
**Plan and execute programs within a given budget, including**:

- Coordinating workshop logistics both virtually and in-person
- Providing technical support for online learning management system
- Selecting and booking venues
- Scheduling and booking workshops and educational events for members and other individuals connected to the continuing care sector
- Liaising with and coordinating speakers, workshop facilitators, members, and workshop registrants
- Supporting the delivery of online education, including providing technical support for online and virtual education
- Coordinating all activities with members and individuals linked to the continuing care sector
- Managing participant registration, including inquiries, cancellations, waitlists, and refunds
- Providing support for the delivery of education, including administrative tasks and data input
- Tracking expenditures and remaining within a specified budget
- Overseeing all aspects of the learning management system
- Other duties as required by the Association

**Market SafeCare BC initiatives and collaborate on communications projects, including**:

- Promote SafeCare BC’s education and workshops
- Increase workshop and online education participation numbers through marketing and communication strategies
- Conduct outreach with SafeCare BC members, including presence at industry events
- Liaise with partner organizations and associations
- Maintain up-to-date contact databases
- Other duties as required by the Association

**Qualifications**:

- Highly proficient with technology including experience with video conferencing platforms such as Zoom and online learning platforms
- Excellent communication and organizational skills including attention to detail
- Strong written and verbal communication skills
- Ability to prioritize and multitask effectively
- Experience using WordPress-powered websites
- Marketing or communications diploma, or administration assistant certificate is an asset
- Valid BC drivers’ licence and regular access to a vehicle

**Working Conditions**
- Collaborative team environment
- Opportunity to learn new skills and take part in education opportunities
- Hybrid work environment
- Travel within the province may be required

**What SafeCare BC Offers**
- Ability to contribute to meaningful work with the opportunity to drive positive change for care workers around the province
- SafeCare BC employee health benefit plan and RRSP matching
- Opportunity to grow within the organization
- Professional development and education reimbursement
- Flexible work schedule for maintaining work/life balance
- A great team atmosphere and contemporary work environment
- Salary range $55,000 - $65,500 based on experience

**Apply**:
**Additional Information**:
The Provincial Health Officer has mandated that anyone entering a care home in British Columbia be fully vaccinated effective November 15, 2021. There will be times that members of the SafeCare BC team will be expected to visit care homes to engage in activities that support our members. Vaccination with a COVID-19 vaccination series approved by Health Canada is a condition of employment at SafeCare BC.



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