Regional Manager-terminal Operations

2 months ago

West Vancouver, Canada BC Ferries Full time

Job Description:
**REGIONAL MANAGER, TERMINAL OPERATIONS**

Horseshoe Bay

**The Opportunity**

We are seeking a dynamic leader with a commitment to safety to join our Terminal Operations team Reporting to the Director, Terminal Operations this position is responsible for the management of terminal operations within the Central Region.

**The role**

Ensures the consistent high standards of safety at the terminal for passengers, employees, and the public by:

- Implementing Corporate Safety and Risk Management process/initiatives
- Ensuring safe practices in terminal operations and a safe working environment for all terminal staff, including verifying that all staff are properly trained
- Working with all Terminal Managers and Supervisors, ensure daily adherence to all relevant safety practices and policies
- Familiarizing terminal staff with policies and procedures as they relate to the specific terminal, conducting drills and coordinating training for terminal staff
- Conducting rounds of the terminal, identifying unusual activity, security breaches and reporting as necessary
- Participating in Joint Site Safety Committee meetings as a management representative
- Coordinating the terminal response in the event of an emergency
- Managing and monitoring absenteeism and workplace and customer injuries
- Ensuring a high level of environmental standards

Manages and is accountable for effective fiscal management by:

- Preparing annual terminal operations budget for labour, consumable supplies, maintenance and other operational supplies
- Monitoring and controlling terminal operations expenditures, explaining variances, monitoring labour costs and authoring overtime, taking timely preventative and corrective measures
- Preparing quarterly terminal operations variance and forecast reports
- Identifying and implementing efficiency/productivity initiatives
- Liaises with other functional/departmental groups as required to ensure operational and financial objectives are met

Manages Human Resources / Employee Relations activities by:

- Assessing and hiring terminal management/staff in a manner consistent with Company policies and procedures in conjunction with Human Resources, including signing letters of offer
- Establishing clear performance plans for each subordinate; regularly evaluating and documenting performance, including reviewing and evaluation probationary employees to determine their ultimate acceptability as an employee at the terminal
- Promoting effective teamwork through timely and effective communication in matters relevant to the terminal employees
- Working with Crewing on schedules and workforce needs

**What you bring to the team**

You have a post-secondary Diploma or a related field along with 3-5 years’ experience in managing a passenger transportation terminal. In addition, you have demonstrated experience in implementing strategic initiatives, leading both a union and non-unionized workforce and creating and managing large operating and capital budgets.

Experience in Marine Transportation is an asset. Travel is required.

**Join us**

If this sounds like your next great career move, please submit your cover letter and resume by **September 20, 2024.**

**Additional information**
- "We connect communities and customers to people and places important in their lives”_- We appreciate the interest of all applicants; however only those selected for an interview will be contacted._

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