Supervised Access Worker

7 months ago

Kingston, Canada The Salvation Army Supervised Access Centre Full time

**Job Title**: Supervised Access Worker **-** Casual

Kingston x2 (342 Patrick Street and 816 Centennial Drive, Kingston)

Napanee x1 (15 Dairy Ave, Napanee)

**Department**: Kingston Citadel Community & Family Services - Supervised Access Program

**Status/Position Type**: Part Time, set hours

**Compensation**: Hourly $19.23

**APPLICATIONS ACCEPTED BY**:
**Attention**:Alicia Lambert, Supervised Access Program Coordinator

**Mailing Address**:816 Centennial Drive, Kingston, ON K7M 0A4

**Please, no phone calls.**

Mission, VISION and Values:
The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

**Mission Statement**

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

**Vision Statement**

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

**Core Values**:
**Hope**: We give hope through the power of the gospel of Jesus Christ.
**Service**: We reach out to support others without discrimination.
**Dignity**: We respect and value each other, recognizing everyone’s worth.
**Stewardship**: We responsibly manage the resources entrusted to us.

**Position Purpose summary**:
The Supervised Access Worker provides supervision for children to visit with their non-residential parent in a safe, secure, child-focused, and neutral setting for families who are experiencing high conflict within their custody and access. We strive to deliver the highest quality services to our clients in partnership with community resources. This program is supported by the office of the Ministry of Children, Community and Social Services. Supervised Access is a multifaceted program that offers an important service to families in Frontenac and Lennox and Addington counties.

**Hours**: Thursday and Friday evenings & weekends

**ACCOUNTABILITIES**:
**Client Management**
- Supervise family visits according to Court orders or other relevant agreement.
- Communicate with program participants as required regarding childcare instructions, etc.
- Intervene when appropriate to ensure child safety and welfare and terminate visit when required.
- Provide feedback/correction to the relevant party as necessary.
- Maintain confidentiality, neutrality, and professionalism
- Ensure program participants always adhere to program guidelines and Agreement for Services
- Document accurately all visits/exchanges/cancellations/critical incidents using observational note taking

**Administrative**
- Obtain information gathered during supervised access visits and prepare accurate and detailed documentation of all visits in a timely manner.
- Collect and maintain client information and files as required
- Participate in staff meetings, information sharing and staff debriefing
- Document direct service family updates on a weekly basis for the Supervisor/ and or Program Coordinator

**Site Maintenance**
- Maintain safety of program participants through careful set up of site
- Oversee general maintenance, ensuring client cleanliness of areas accessed by program participants.

**Safety and Security**
- Always maintain confidentiality of clients
- Ensure safety of program participants within the Supervised Access Best Practices
- Document Critical Incidents and forward to Coordinator when required

Perform other duties as required.

**MANAGERIAL/Technical RESPONSIBILITY**:

- Reports directly to the Supervised Access Program Coordinator or designate
- The Team Lead and Onsite Supervisor will provide supervision etc. where applicable.

**FINANCIAL AND MATERIALS MANAGEMENT**:

- Collect and provide receipts for client user fees and report payments

**WORKING CONDITIONS**:

- Flexibility is required to meet program requirements; weekend and evening work is required
- Working environment is typically in the office, program room/classroom in generally agreeable conditions
- Ability to lift/move up to 30 pounds for set up and dismantling of equipment at each site is an asset
- This position requires reaching, bending, and stooping frequently, working in a standing position for periods of time
- Travel is associated with this position (10%).

**Education, Qualifications and Certifications**:

- Degree/Diploma in social services from an accredited university/college; social work, early childhood education, family and youth preferred
- First Aid & CPR Certification
- Bilingual in English and French preferred
- Non-Violent Crisis Intervention Certification is an asset.
- Alternative combinations of education and experience may be considered.

**Experience and Skilled Knowledge Requirements**
- Minimum two years’ experience working in social service setting
- Knowledge regarding the impact of separation and divorce on families, particularly children
- Negotiation, conciliation, and con

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