Bell Person

4 weeks ago

Calgary, Canada Fairmont Palliser Full time

**Bell Person**
Always lending a helping hand with a smile. As a Bellperson, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

**What you will be doing**:

- Demonstrate excellent guest service and encourage positive employee relationsAccountable for remaining productive and efficient while ensuring the highest level of guest satisfaction
- Excellent knowledge and adherence of Fairmont standards
- Answer guest inquiries regarding Calgary and the hotel services and facilities
- Assist guests with all luggage needs
- Ensure the arrival and departure of all tours is a seamless process and competed in a timely, efficient manner
- Assist doorpersons with valet services when required
- Responsible for appearance of the hotel lobby to ensure a warm and welcoming guest experience
- Communicate with next shift to ensure smooth transition and completion of duties
- Adherence to all Health & Safety responsibilities as it pertains to hotel emergencies, fire alarms, accidents, security
- To relieve Night Bellperson when required
- Assist guests with Boulevard Level Services
- Set up the joggers station.

**Your experience and skills include**:

- Must provide a drivers abstract and driver’s license;
- Must have ability to drive standard transmission.
- Must have a passion for the delivery of OUTSTANDING guest service
- Must be in excellent physical condition and able to lift heavy items; ability to work in varied weather conditions
- Must have a flexible schedule
- Excellent communication skills, advanced problem solving abilities and be highly responsible and reliable
- Ability to work well under pressure in a fast paced team environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Post-Secondary education in hospitality an asset
- Computer literate in MS Word and Property Manager an asset

**Your team and working environment**:
Centrally located in downtown Calgary, The Fairmont Palliser is the city's premier, landmark hotel. With 407 elegantly appointed guestrooms, and the recent completion of an extensive renovation project, Fairmont Palliser is truly the place to be.
In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Vaccination Policy.

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**Salary**: $16.89-$17.89 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Application question(s):

- Are you able to provide a drivers abstract and driver’s license?

Do you have ability to drive standard transmission?

Work Location: One location

Expected start date: 2023-03-20

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