Assistant Housekeeping Manager

7 months ago


Victoria, Canada HOTEL GRAND PACIFIC Full time

Are you a housekeeping supervisor interested in developing your career with a large, luxury property? Join our team at Hotel Grand Pacific An independent full-service hotel located on Victoria’s beautiful inner harbour, we are proudly affiliated with Preferred Hotels and Resorts.

We’re looking for an organized and positive-minded individual with housekeeping experience in a hotel setting, proficient computer skills, and excellent interpersonal skills.

If your goal is to grow within the hotel industry, this position offers an excellent opportunity to develop your understanding of operations in a large hotel and gain more management experience.

**Duties**:

- Prepare daily work assignments and deliver pre-shift briefings
- Conduct inspections to maintain established cleanliness and service standards
- Supervise the Housekeeping team, recognizing high performance and providing additional coaching when required
- Develop and maintain effective communication with all departments
- Implement health & safety procedures and ensure any hazards or incidents are promptly reported
- Effectively address employee and guest concerns
- Assist with the onboarding and training of Housekeeping staff
- Assist with scheduling and payroll when required
- Complete monthly inventories
- Other duties as assigned by the Executive Housekeeper.

**What We’re Looking For**:

- At least 3 years of housekeeping experience in a hotel, with some supervisory experience included
- Completion of a Tourism or Hospitality Management degree/diploma is an asset
- Proven experience training and coaching others
- Self-starter with a positive, can-do attitude and hands-on management style
- Exceptional organizational skills and attention to detail
- Clear and effective verbal & written communication skills
- Approachable with excellent interpersonal skills
- Proficient with MS Outlook, Excel, Word
- Knowledge of Opera PMS an asset
- Comfortable working flexible hours (mornings, evenings, weekends)

**Why Choose Us?**
- A professional and supportive work environment with a high regard for safety and employee continued development
- Complimentary onsite parking
- Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program)
- RRSP matching program available when eligible
- Discounted gym membership for Victoria Athletic Club
- Subsidized meal program
- Food discounts in both our Café and Fathom Restaurant
- Discounted room rate for family & friends
- Employee recognition & referral program
- Treat days, employee events and an annual employee party
- We are an equal opportunities employer and value diversity and inclusion in our team.
- We are committed to obtaining Biosphere Certification.

**Job Types**: Full-time, Permanent

Pay: $52,000.00-$58,000.00 per year

**Benefits**:

- Company events
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Victoria, BC V8V 1X3: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Supervising: 1 year (preferred)
- Hotel Housekeeping: 3 years (preferred)

Work Location: In person



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