Restaurant Server

4 days ago

Victoria, Canada Inn at Laurel Point Full time

**Winner of the " Outstanding Workplace" Chamber of Commerce Business Award**
**Co-op Education Employer of the Year Award, Camosun College**

**Employer of the Year Award, Tourism Vancouver Island**
**Voted Top 100 Patios in Canada**

**TripAdvisor Certificate of Excellence**

**Job title**:Restaurant Server

**Job Status**:Permanent, Part Time - Hours of work per week will vary based on hotel occupancy

**Signing Bonus**:$500 ($200 on joining + $300 after completing probation)

**Wage**:$16.48 to $16.98 per hour + gratuities

**Summary of Position**:
To represent Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.” The Restaurant Server is a true professional with a passion for food, wine, spirits and the entire food and beverage experience, which they dedicate to sharing with our guests by providing an exceptional dining experience.

**Responsibilities**:

- Ensure the highest guest satisfaction by providing consistent excellence of service and giving genuine personal attention
- Professionally greeting and welcoming guests upon their arrival to the Restaurant
- Project a pleasant and positive professional image to all guests at all times
- Sell and up-sell menu and beverage items in a positive, professional manner
- Deliver and presenting food items to guest tables
- Bussing and re-setting tables
- Performing opening, cleaning and closing duties
- Has good working knowledge of the POS system and payment machines in order to provide efficient and accurate ordering and billing.
- Ensure all items are delivered in a timely manner
- Maintain knowledge of restaurant menus, including features, kitchen glossaries and technique to deliver accurate information to guests and self-educates and acquires knowledge about food and wine
- Communicate effectively with guests, supervisors and co-workers using appropriate etiquette and language and works in cooperation and harmony with all colleagues, supervisors and other departments to execute duties and responsibilities with due diligence
- Has good knowledge of Inn facilities and city attractions for the benefit of enquiring guests
- Comply with the Inn at Laurel Point’s policies and procedures

**Qualifications**:

- Minimum of 1 year experience serving in fine-dining restaurant
- Knowledge of wine service is an asset
- Sincere desire to exceed guest expectations
- Passion for food & wine
- Ability to work well under pressure, and high energy and self-motivation required.
- Ability to work without constant supervision
- Strong communication skills
- Must be enthusiastic and team oriented
- Must be personable and professional
- Foodsafe Level 1 and Serving It Right
- Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship

**Job Requirements**:

- Flexible availability for shift work: in high season, day shifts begin as early as a 6am and evening shifts may end as late as midnight.
- This position is primarily morning shift. However, flexibility to work a mixture of day and evening shifts is as asset.
- Must be fully available to work weekdays, weekends and statutory holidays
- Must be able to lift 30lbs on a regular basis
- Must be legally permitted to work in Canada

**Reports To**:Restaurant Manager and Assistant Restaurant Manager

**What’s in it for you?**
- Competitive Wages
- A fun & friendly workplace culture that embraces diversity
- Cross-training opportunities to grow your skills
- Best staff meal in town and by the way, it’s free
- Complimentary parking on non-restricted days during the off-season
- Comprehensive benefits package
- Colleague of the month recognition program
- Summertime volleyball on Sticky Wicket rooftop, BBQs on our stunning Terrace patio, free themed year-end Gala to thank you
- Aura waterfront restaurant + patio staff discount - 50%
- Need a staycation? We’ve got you covered, after your 1-year work anniversary, enjoy a complimentary one night stay including breakfast for 2
- Friends & Family hotel discount _(so you can show off your amazing workplace)_
- Industry discounts
- Workshops
- Cross-training opportunities
- Skill and advancement training programs
- Shower and locker facilities

**Thank you for considering Inn at Laurel Point as your employer of choice**

**Job Types**: Permanent, Part-time
Part-time hours: 16-25 per week

**Salary**: $16.48-$16.98 per hour

**Benefits**:

- Company events
- Discounted or free food
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Bonus pay
- Tips

**Experience**:

- Fine Dining: 1 year (preferred)

Licence/Certification:

- Foodsafe and Smart Serve, SIR or equivalent (preferred)

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