Service Technician

2 weeks ago

Ottawa, Canada Johnston Equipment Full time

Description:

- As the Road Service Technician, you will be conducting maintenance checks and diagnosing repairs for lift trucks and carousels at customer sites.

**Johnston Equipment offers our employees**:

- Competitive compensation
- iPhone
- iPad
- Vehicle
- Gas/Maintenance Card
- Comprehensive Training and On-boarding Plan
- Work/Life balance
- The chance to expand your professional and personal skills
- A stable company who stands behind 65 years of business excellence
- Learning with a national leader in a most critical industry, material handling

**Goals**:

- Achieve results through accuracy and attention to detail
- Communicate effectively and provide information in a timely manner
- Demonstrate functional expertise in electrical and mechanical verticals

**Activities**:

- Examine overall operational integrity and condition of the trucks
- Diagnose, adjust/repair mechanical, hydraulic or electrical parts then communicating and executing next steps for repair solutions to the customer
- Perform scheduled preventative maintenance.
- Diagnose and order parts according to technical manuals.
- Document and analyze breakdowns based on standard procedures
- As a technician, you are the front line contact between GNJ and the customer, so you are comfortable with client contact as well as being technical savvy

**What You’ll Bring to the Table**
- Minimum of 3-5 years of experience as a Mechanical Technician or equivalent related experience
- Perform duties in inclement weather, with exposure to severe weather conditions
- Must have a Truck and Coach 310T Certification or Heavy Duty Technician Certification.
- Demonstrated knowledge of mechanical and electrical systems of battery and engine powered material handling equipment
- Knowledge of the use of hand tools and measuring devices, knowledge of the use of electrical/electronic diagnostic tools/measurements
- Experience with industrial equipment that involves lifting / rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment.
- Experience aligning above equipment, using dial indicators/calipers, micrometers, hoists or jacks is a plus.
- Able to interpret and implement technical procedures
- Solid knowledge of general Lock-out/Tag-out procedures
- Strong interpersonal and communication skills
- Customer service oriented
- Effective analytical and problem solving skills
- Ability to be flexible and work in a fast paced and changing environment.
- Possess a valid driver’s license

Here at Johnston we believe that attitude is everything, bring your “make a difference” personality and strong work ethic and be ready to succeed

**You make the difference**:You are relied upon by our customers to keep them running at optimal levels so they can meet productivity demands. You are key to our success and to our customers’ smooth and safe operation for their employees and their equipment fleets.

Johnston Equipment is working together for continuous improvement, sustainable outcomes and outstanding customer care. Live the values. Reap the rewards.

Testing is part of our selection process. Each applicant selected to move forward will be required to complete testing for mechanical, hydraulic, and electrical knowledge.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company car
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement

Schedule:

- 8 hour shift

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Mechanical: 2 years (required)

Licence/Certification:

- Automotive Technician Certification or Designation preferred (required)
- Valid Drivers Licence (required)

Willingness to travel:

- 75% (required)

Work Location: On the road

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