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Corporate Partner Specialist
4 weeks ago
Position Description
**CORPORATE PARTNER SPECIALIST**
**Who is a Corporate Partner Specialist?**
A Corporate Partner Specialist is responsible for providing direct support to the Corporate Account Managers in the ongoing development of existing and prospective clients to ensure continuous membership growth and achievement of department goals. Main point of contact for all corporate partners for day-to-day service in support of meeting growth targets in all areas of business including corporate memberships, workplace wellness programing and wellness events.
**What will you be doing?**
- Administers and Services Corporate Partner accounts to ensure program is up to date and adhering to established guidelines
- Creates and provides documentation to assist in promoting partnership program
- Discuss program growth potential opportunities
- Builds effective client relationships and gathers information of the external stakeholder while building rapport
- Provides review of processes and programs
- Prepares and communicates annual program renewal
- Sends renewal documents to administrator including contract, workflow, and deadline for completion
- Communicates and follows up with client to ensure all deadlines are met
- Provides partner with current registration numbers and discuss eligibility confirmation
- Updates and maintains CRM software, Salesforce
- supply’s information on available services and creates quotes for requested services
- Secures order confirmations for wellness workshops and fitness classes
**Do you have what it takes?**
- Post-Secondary Diploma
- 3-5+ years-experience in Customer Service
- 3+ years-experience in Administration
- Business-to-business sales experience
- Proficiency with Word, Excel, PowerPoint, Letter Writing
- E-mail (Microsoft Office and Outlook)
- Excellent professional written and verbal communication skills
- Strong, confident phone presence
- Experience initiating and facilitating dozens of calls per day
- Strong listening and presentation skills
- Ability to manage time effectively
- Track record of achieving sales goals
- Excellent customer service skills
- Professional sales experience
- Excellent time management, planning and organizational skills
- Experience working in a CRM (Salesforce) is an asset
**What's in it for you**
- Ongoing training and development to ensure a long and successful career path
- Career advancement opportunities
- Competitive Total Rewards Package
- FREE Fitness membership
- Fun and energetic atmosphere to come to every day
At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees & members feel valued, respected & supported. We are dedicated to building a workforce that reflects the diversity of our customers & communities in which we live & serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity & that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know & we will work with you to meet your needs.
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