Field Service Rep Ii

3 weeks ago


Edmonton, Canada Solar Turbines Full time

Career Area:
Manufacturing & Supply Chain

**Job Description**:

- Job Description- This position serves as a technical focal point dealing with a variety of field assignments ranging from: troubleshooting, commissioning projects, service and maintenance inspections, equipment removal and installation of Solar Turbines’ range of turbo-machinery products (Gas Turbines, Compressor Sets, Generator sets) used predominately in the Oil & Gas and Power Generation industries.- Principal Accountabilities-
- Must be able to proactively recognize electrical/mechanical abnormalities, and potential safety problems and take appropriate action to prevent a serious safety hazard from developing and causing damage to equipment.
- Advise Solar and customers on issues related to warranty, logistics, engineering, project management, parts inventory, technical training, and Maintenance Management systems.
- Ensure accurate communications and reporting between immediate Solar management and customer representatives. Submit accurate work activity reports and non-routine reports, if necessary.
- Will demonstrate the ability to use sound technical judgment for the troubleshooting of complex technical problems.
- Will be capable of using advanced troubleshooting techniques to ensure that the root cause of problems is identified.
- Work individually or with assigned Field Service Rep’s on the preventive/corrective maintenance.
- Will be required to assist in a technical manner with the operations and maintenance crew in any area if the workload exceeds the number of personnel available.
- Demonstrate capability for a multi-disciplined approach to rotating equipment and associated balance of plant, maintenance, repair, commissioning and troubleshooting and be capable of working in a diverse team environment.
- Ensure customer expectations are met or exceeded. Ensure all maintenance and commissioning activities are carried out in accordance with Solar Engineering specifications, recommendations, and best practices. Provide feedback on problems encountered and how they were resolved.
- Will be aware of procedures for identifying sources of information and technical advice but will be capable of independent reasoning and judgment.
- Maintain sufficient up-to-date product knowledge to allow repair and adjustment of mechanical, electrical, electronic and control components/process systems.
- Be capable of reading and using applicable drawings, ladder logic diagrams and technical manuals. Liaise with OEM’s and outside resources on resolving problems.Minimum Qualifications:
- Must be located in, or willing to relocate to the Greater Edmonton area or Grande Prairie, or Dawson Creek Fort St John Area.- Possess a technical qualification (license, certificate, technical degree, etc.) or a completed apprenticeship or equivalent experience- 5+ years related work experience in power generation and/or gas compressors- 5+ years of related industry experience including but not limited to, mechanics, maintenance engineers, or any field engineering experience- High school diploma, GED or equivalent- Willingness and ability to travel extensively 75-100% of the time within Canada and USA- Capable of a cross disciplined approach to the job- Ability to legally work in Canada and the United States- Clean Driving Record (this includes no moving violations within the last 12 months, no "2 point" violations within the last 3 years, and no DUI's within the last 7 years

Preferred Qualifications- Familiarity with rotating equipment- Experience may be either Mechanical or Instrument/ Electrical- Will be familiar with Gas Turbine theory and operational practice including control system logic, driven equipment and processes both upstream and downstream- Familiarity with MS Suite- Ability to program and basic troubleshooting on PLC systems- Experience in an overseas/offshore environment is desirable as is familiarity with rotating equipment and PLC systems

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.

Caterpillar is an Equal Opportunity Employer (EEO).

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