Manager, Data
3 months ago
**SCOPE**:
**SUCCESS CRITERIA**:
- Proactively leverages technology to implement solutions to business problems.
- Provides critical data insights to important stakeholders.
- Implements measures to enhance the quality of data, thereby ensuring increased integrity and reliability of the data.
- Designs systems to ensure security and reliability.
- Successfully manages projects, ensuring on-time and on-budget completion while meeting key business objectives.
**RESPONSIBILITIES AND KEY ACTIVITIES**:
**Management**:
- Recruit top talent within scope of HearingLife culture and compensation parameters.
- Inspire your team to cultivate an innovative mindset, embrace a can-do attitude, seek creative and scalable solutions, and effectively manage the fundamentals of data and systems.
- Provide ongoing coaching and mentoring to empower team members to reach their full potential.
- Set clear deliverables for team members, then monitor, follow-up, and recognize achievements.
- Foster a culture of empathetic excellence, where high performance and innovation are balanced with humility and a genuine focus on the needs of others.
**Drive Business**:
- Identify problems that can be solved with technology by: Routinely participating in cross-departmental meetings, brainstorms, and workshops. Soliciting feedback and conducting gap analyses and analyzing business trends, work practices, and KPIs (Key Performance Indicators) for opportunities.
**Operational/Functional**:
- Business Support_
- Anticipate resources required to maintain products to ensure efforts are sustainable.
- Data Engineering_
- Proactively assess company sales and operational performance by mining data and provide reports that highlight these trends.
- Produce ad-hoc analyses that help managers and leaders optimize results.
- Own data quality - report, monitor, and follow-up on data quality matters to improve data integrity, reliability and usefulness.
- Define data entry standards within parameters of standard operating procedures - educate, continuously monitor changing operating standards and update in collaboration with Sales and Clinic Support.
- Act as primary liaison with BI and Data experts.
- Responsible for continuous validation of sales data between Blueprint, the cube and Power BI.
- Business Applications_
- Develop deep understanding of user systems, including features which interface with database along with their implications on data quality.
- Own system migration and import activities, including discovery, scoping/gap analysis, mapping, technician liaison, testing, executive summary, post-mortem and continuous improvement. Minimize Field/Sales downtime to the degree possible.
- Own enhancements and bug fixes of systems; including a focus on security and reliability.
- Project Management_
- Lead data-driven projects, from planning through execution, ensuring alignment with business goals and stakeholder expectations.
- Develop timelines, allocate resources, and monitor project progress to ensure delivery within scope, budget, and time constraints.
**REQUIREMENTS, EXPERIENCE AND CONSIDERATIONS**:
- Bachelor’s in Mathematics, Economics, Computer Science, Information Management or Statistics.
- 5+ years of experience in a management role.
- Thorough understanding of data models, database design development, data mining and segmentation techniques.
- An understanding of security best practices.
- An eye for User Experience Design and optimization.
- Knowledge of and experience with reporting software (Power BI etc.), databases (SQL etc.), programming (Python, JavaScript, etc.) strongly desired.
- Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS, etc.).
- Proven experience in project management, leading cross-functional initiatives and delivering results on time and within budget.
- Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Effective communication skills.
- Strong focus and organizational skills.
- Adept at queries, report writing and presenting findings.
**REQUIRED BEHAVIOURS**
The incumbent is required to behave in accordance with our Demant Values:
- We create trust - We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises.
- We are team players - We collaborate and network effectively across the whole organization. We take initiative and help each other to achieve our ambitious goals.
- We create innovative solutions - We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness.
**ACCOMODATIONS**:
While we appreciate the interest of all applicants, only those selected for an interview will be contacted.
Hearinglife_Canada
LI-BH1
LI-Hybrid
LI-HearingLife_Canada
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