Accreditation Officer

2 weeks ago

Ottawa, Canada Canadian Association for Laboratory Accreditation Inc. Full time

CALA has an immediate opening for an Accreditation Officer (AO).

**Principal Accountabilities**:

- Ensure conformance with the technical requirements of the accreditation program and ISO/IEC 17025.
- Communicate well with stakeholders (both verbal and written).
- Provide guidance to customers on CALA’s accreditation process and accreditation.
- Monitor laboratory progress through the accreditation cycle.
- Ability to organize and lead assessments. Manage both the process and personnel involved in the assessment, surveillance, and reassessment of laboratories.
- Provide technical content of procedures, processes, etc.
- Investigating and reporting on complaints about the program and its delivery.
- Able to multi-task, mediate conflict, and problem-solve.

**Qualifications**:

- Bachelor of Science (B.Sc.) from a recognized university in science, engineering, or other relevant disciplines.
- A minimum of 5 years work experience in an accredited laboratory or certification body environment.
- Experience conducting or leading internal or external audits/assessments.
- Able to evaluate the appropriateness of outcomes as compared to requirements.
- Knowledge and understanding of risk-based assessment principles.
- Ability to resolve difficult situations through negotiation and facilitation.
- Ability to work in teams and lead groups.
- Ability to understand the principles behind common analytical methods and processes used in testing laboratories.
- Knowledge of general regulatory requirements related to testing laboratories.
- Able and willing to travel (domestic and international) periodically.
- Knowledge of ISO/IEC 17025 - General requirements for the competence of testing and calibration laboratories.

**Asset Qualifications**:

- Knowledge of ISO/IEC 17011 Conformity assessment - Requirements for accreditation bodies accrediting conformity assessment bodies.
- Formal training as a Lead assessor.
- Bilingual (English-French)

**Application Instructions and Other Information**:
This is a full time position based in Ottawa, ON. Your cover letter should include a short description of how you meet each of the Qualifications and Asset Qualifications listed above.

We thank all who apply, however only those selected for the next stage of the selection process will be contacted.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Ottawa, ON

Application deadline: 2023-07-14

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