Claims Service Representative, Fnol

6 months ago


Toronto, Canada Northbridge Financial Corporation Full time

**What it’s like to be a Northbridge Claims** **Service Representatives**:
As a Claims Service Representative, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Claims Service Representatives are on our front-line, receiving all incoming inquiries calls and setting up new claims. They are responsible for providing prompt technical support services to our Claims Adjusters through telephone claims, while maintaining data quality and service levels within the department. While being on the phone queue, they provide excellent customer service ensuring that every interaction is a great experience.

**We want your talent**

**if you are great at**:

- Managing stressful calls and clearly deliver decisions
- Ability to troubleshot and find the best solutions
- Effectively managing a busy day to day schedule
- Providing a great Customer experience

**And you have**:

- Post-Secondary Education in an Insurance focused program or related program
- Working towards the CIP designation an asset
- Minimum 2 years of experience in a front-line customer service position or call center environment
- Experience working with and on various systems at any given time
- Strong technical skills with MS Office Suite

**We really mean it when we say we put you first. Here are a few ways how**:

- Hybrid work you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
- We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more
- We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
- We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.
- NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days

**Qui nous sommes**

Nous sommes la Financière Northbridge. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l’entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l’une des plus importantes sociétés d’assurance de dommages des entreprises au Canada. Nos employés sont engagés à comprendre les besoins de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes à connaître un avenir meilleur et plus sécuritaire. Nous sommes une entreprise formée de personnes passionnées qui placent les gens au cœur de leurs préoccupations. Souhaitez-vous vous joindre à une équipe qui croit en l’importance de travailler fort, et d’avoir du plaisir au travail, tout en améliorant les choses? Ne cherchez pas plus loin que Northbridge.

À la Financière Northbridge, nous avons à cœur de créer un milieu de travail inclusif où nous célébrons les employés et les accueillons comme ils sont. Peu importe qui vous êtes ou ce qui vous rend unique, nous vous accueillons à bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de sélection.



  • Toronto, Canada Northbridge Financial Corporation Full time

    **What it’s like to be a Northbridge Claims** **Service Representatives**: As a Claims Service Representative, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Claims Service Representatives are on our front-line, receiving all incoming inquiries calls and setting...


  • Greater Toronto Area, Canada DSB Claims Solutions Inc. Full time

    Named Best's Recommended Insurance Adjusters 2019 and awarded The Winmar Award for Excellence in Claims Service in 2018 and 2020, DSB Claims Solutions’ ongoing commitment to providing best-in-class service is evidenced by the team’s unrivalled depth of experience and availability 24/7 - 365 days a year. DSB knows that success depends on building a world...


  • Toronto, Canada Specialty Claims Canada Full time

    **Specialty Claims Canada** **“Specialty Claims” **is the in-house claims management department of Specialty Programs Group Canada “SPGC”. Specialty Claims prides itself on managing claims on behalf of the Cansure, Beacon and i3 brands. We manage claims for both our Canadian and London based market partners under a delegated authority. It is the...


  • Toronto, Canada Northbridge Financial Corporation Full time

    **What it’s like to be a Claims Service Representative at Northbridge Financial** Our Claims Service Representatives are on our front-line, receiving all incoming inquiries calls and setting up new claims. They are responsible for providing prompt technical support services to our Claims Adjusters through telephone claims, while maintaining data quality...


  • Toronto, Canada Northbridge Financial Corporation Full time

    What it’s like to be a Claims Service Representative at Northbridge Financial Our Claims Service Representatives are on our front-line, receiving all incoming inquiries calls and setting up new claims. They are responsible for providing prompt technical support services to our Claims Adjusters through telephone claims, while maintaining data quality...


  • Toronto, Canada Coast Claims Insurance Full time

    **Company Overview** Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and extend our reach across British Columbia, Alberta, Ontario, and the Northwest Territories. Currently positioned as Canada's fourth-largest firm. Today we are still employee-owned,...


  • Toronto, Ontario, Canada Randstad Full time

    At Randstad, we're looking for talented individuals to join our team as Customer Service Representatives specializing in claims. If you're passionate about delivering exceptional customer experiences and eager to enhance your skills, we'd love to hear from you.About the RoleAs a Bilingual (English/French) Claims Specialist, you'll be responsible for handling...


  • Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Overview At Northbridge Financial Corporation, we're looking for a talented Insurance Claims Service Representative to join our team. As a key member of our front-line staff, you'll be responsible for providing exceptional customer service and technical support to our customers. Estimated Salary: $60,000 - $80,000 per year Job Description As...


  • Toronto, Canada Northbridge Financial Corporation Full time

    What it’s like to be a Northbridge Claims Service Representative Our Claims Service Representatives are on our front-line, receiving all incoming inquiries calls and setting up new claims. They are responsible for providing prompt technical support services to our Claims Adjusters through telephone claims, while maintaining data quality and service...


  • Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    Claim Adjuster Support SpecialistWe are seeking a highly skilled and experienced Claim Adjuster Support Specialist to join our team at Northbridge Financial Corporation. As a key member of our claims operations, you will play a vital role in ensuring the seamless delivery of services to our customers.


  • Toronto, Canada Intact Financial Corporation Full time

    JOB DESCRIPTION About the role We’re looking for a Customer Service Representative, Claims to join our growing team! What you’ll do here: Be a subject matter expert on our policies, products, services, and initiatives. Answer inquiry and new claims calls on an inbound queue while applying your knowledge, problem-solving skills and making...

  • Claims Investigator

    4 weeks ago


    Toronto, Ontario, Canada Toronto Hydro Full time

    {"Key Responsibilities:Coordinate and administer the receipt, investigation, evaluation and resolution of claims for and against Toronto Hydro, this includes third party liability claims, automobile claims, first party property claims and other insured losses.Evaluate financial exposures and prepare internal reserves.Identify claims that Toronto Hydro is...

  • Claims Analyst

    2 months ago


    Toronto, Canada Toronto Hydro Full time

    **WORK ILLUSTRATION**: Reporting to the Manager, Claims Management, the Claims Analyst is responsible for the timely investigation, analysis and resolution of property and casualty claims. The incumbent also supports in the analysis and packaging of claims data reporting. The incumbent is expected to behave ethically and follow the established code of...

  • Claims Analyst

    6 months ago


    Toronto, Canada Toronto Hydro Full time

    **WORK ILLUSTRATION**: Reporting to the Manager, Claims Management, the Claims Analyst is responsible for the timely investigation, analysis and resolution of property and casualty claims The incumbent also supports in the analysis and packaging of claims data reporting. The incumbent is expected to behave ethically and follow the established code of...


  • Toronto, Canada Intact Financial Corporation Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...

  • Claims Service Expert

    3 weeks ago


    Toronto, Ontario, Canada CB Canada Full time

    About Canadian PremierWe are a leading insurance provider dedicated to delivering exceptional service to our customers. With over 60 years of experience, we have established ourselves as a trusted partner in the financial industry.Our team is passionate about helping Canadians build secure tomorrows. We pride ourselves on our ability to listen, reflect, and...

  • Claims Analyst

    2 months ago


    Toronto, Canada Toronto Hydro Full time

    WORK ILLUSTRATION: Reporting to the Manager, Claims Management, the Claims Analyst is responsible for the timely investigation, analysis and resolution of property and casualty claims. The incumbent also supports in the analysis and packaging of claims data reporting. The incumbent is expected to behave ethically and follow the established code of business...

  • Claims Assessor

    1 week ago


    Toronto, Canada Hays Full time

    Role: Claims Assessor Length: 3 Month Contract Location: Downtown Toronto (5 Days on-site)Rate: $23/hourWe require Claims Assessors to be responsible for the processing, review, and communications associated with class action settlement claims. Will also be required to perform administrative duties as required including data entry, clerical duties, and...

  • Claims Assessor

    3 weeks ago


    Toronto, Canada Hays Full time

    Role: Claims Assessor Length: 3 Month Contract Location: Downtown Toronto (5 Days on-site)Rate: $23/hourWe require Claims Assessors to be responsible for the processing, review, and communications associated with class action settlement claims. Will also be required to perform administrative duties as required including data entry, clerical duties, and...

  • Claims Assessor

    3 weeks ago


    Toronto, Canada Hays Full time

    Role: Claims Assessor Length: 3 Month Contract Location: Downtown Toronto (5 Days on-site) Rate: $23/hour We require Claims Assessors to be responsible for the processing, review, and communications associated with class action settlement claims. Will also be required to perform administrative duties as required including data entry, clerical duties,...