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Peer Support

4 weeks ago

Vancouver, Canada Coast Foundation Society 1974 Full time

**Responsibilities**
- Collaborate with the manager and coordinator to ensure the department operates efficiently, and effectively
- Provide peer workers support during the implementation of unique and dynamic peer-led programming. Report room for supervision to program coordinator and manager
- Provide peer workers with coaching and support as they work through practicum, job contract, and job-search process
- Build and maintain relationships with contractors, employers, and community partners. Outreach and network to facilitate collaborations and streamlined placements for practicums and job contracts.
- Engage in goal setting and supports geared towards work readiness skills with graduates of peer support training program
- Provides support and information necessary to help peers build self-esteem, and confidence during employment placement.
- Assists peer workers to identify and gain access to community supports such as vocational, educational programs, and employment opportunities.
- Work as a support role in facilitating workshops and/or training for peer workers
- Fulfills any other functions/duties, as required, to ensure successful department operation
- **_Prepares and maintains written and computerized records and completes other program documentation, including writing progress notes, completing incident reports and on-call logs; _**:

- **_Maintains an awareness of current community resources including health care services, social, economic, recreational, employment, educational services and resources, and other agencies: utilize the information to assist the client to access services and problem solve with the client as required. _**:

- **_Maintains knowledge and understanding of, and comply with all CMH policies and procedures as outlined in the policy and procedures and other documentation;_**:

- **_Other related duties as appropriate and required;_**

Operational support:

- Assist in the upkeep of meetings, tracking job contracts, and local training available for peer workers
- Respond to inquiries about the department in a timely and professional manner
- Participate in program evaluation and quality improvement activities, and performs administrative tasks as assigned.
- Support administrative tasks such as processing statistics associated with department-measurable outcomes
- Work collaboratively as well as independently with the manager, coordinator, and admin team to achieve departmental goals
- Maintain accurate records
- Maintenance a monthly newsletter regarding training opportunities, job contracts, and additional community resources for peer workers

**Qualifications**
- A diploma in Community Social Service, peer support work, and alternative training and education matching role expectations
- Experience working within the mental health field and a good understanding of local social services
- Strong understanding of the peer support model, demonstrated understanding of psycho-social rehabilitation, harm reduction, and trauma-informed philosophy
- Experience in peer-led programming is an asset
- Ability to work with people with a variety of different lived experiences, cultures, ways of knowing, communicating, and accessibility needs.
- Experience leading and facilitating groups is an asset
- Ability to maintain confidentiality, professionalism, and boundary setting
- Demonstrated ability in crisis de-escalation skills
- Demonstrated ability to work with marginalized and under-served community members
- Ability to work effectively independently and in cooperation with others.
- Computer literacy is a requirement for this role, as well as the ability to communicate effectively, both verbally and in writing
- Ability to organize and prioritize;
- Ability to analyze and problem solve;
- Proof of Covid-19 Full Vaccination
- Ability to provide or obtain the following upon hire: Certificates in First Aid + CPR, WHMIS, Ministry of Justice Criminal Record Clearance

**About Coast**

Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada and operates a large array of innovative housing and community-based rehabilitation services for people with mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services. Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth, and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

**Why Coast**
- We believe in the person, not the disease
- We operate client-centered care under the principles of psychosocial rehabilitation
- There is a variety of work within a particular position and within the organization
- We strive to be the best that we can be
- We hold Exemplary Status accreditation through Accreditati