Lead Business Process Analyst

3 days ago

Waterloo, Canada Open Text Corporation Full time

**Req id**:29810- Waterloo, ON, CA**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.**The Opportunity**:
Reporting to the Director, the Lead Business Process Analyst (Audit) brings their leadership experience and best-in-class business acumen in delivering policy, compliance with SOX practices and excellence in analytics, process and practice across the order to cash function to assist in successfully implementing our Billing strategy.**You Are Great At**:

- Own overall management of the billing audit program for OpenText globally. In this role, you will:

- Be the key partner to both internal and external audit as all audit requests will be channeled through you for action
- Determine the actions required on all requests and find the most appropriate course to deliver on these in a timely manner. This will mean (1) engaging billing teams to support sample pulls and follow ups; (2) pulling samples yourself; (3) utilizing automation for data pulls
- Create a sound and easy to manage methodology to track new incoming, in progress and completed audit requests. This will serve as the basis to report status to the various billing and audit leaders.
- Constantly search for better ways to reduce audit request pressures to the billing teams such as implementing automation to execute requests.
- Prime for coordinating billing audit walk-throughs, substantive testing and test of controls across billing and providing timely and accurate responses to auditor queries
- Ensuring management is kept abreast of audit activities/findings, presenting audit results, recommended actions and determining if appropriate and timely action is being taken for all significant items reported.
- Knowledge of current end to end billing processes across all revenue streams and ability to foresee audit implications should processes be adjusted
- Accountable to assess audit implications on companies acquired
- University degree and professional accounting designation required (CPA or equivalent)
- Minimum 5 years accounting, finance and/or internal controls experience
- Strong verbal and written communication and presentation skills
- Expert level experience with SAP, Salesforce and Microsoft Office - Excel, PowerPoint
- Strong analytical experience with finance and internal controls background

**What it Takes**:

- Minimum 7 years’ experience in a similar role, preferably in a global software services/high tech environment
- Excellent written, verbal communication and presentation skills with all levels, internal and external
- Strong change management skills and ability to pivot with changing priorities
- Excellent working knowledge on accounting principles, compliance and SOX controls; Strong working knowledge of revenue recognition principles
- Excellent working knowledge of SAP with strong working knowledge of Billing in SAP and Microsoft Office products
- Excellent attention to detail and analytical ability
- Demonstrated ability to drive a culture of learning through proper training and teaching, utilizing change management methodologies to ensure your peers and stakeholders successfully use new processes, understand Billing analytics and practice
- Excellent customer service mindset with demonstrated success business partnering to achieve organizational goals
- Excellent organization and time management skills, with demonstrated success managing multiple priorities, prioritizing to meet tight deadlines
- Excellent team player, understanding that you deliver as a team, and it is always best when you collaborate to find solutions to problems
- Demonstrated ability to drive a culture of accuracy and efficiency in a continuously changing environment.

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