Room Attendant

3 days ago

Lake Louise, Canada Accor HQ Full time

**Housekeeping Room Attendant**:
Are you new to working in the hospitality industry? Do you have exceptional cleaning skills and enjoy creating special moments for those around you?

Housekeeping is a great way to learn the heart of the hotel and to gain experience with our room’s inventory for career development into our front of house Rooms Division

As a Housekeeping Room Attendant at Fairmont Chateau Lake Louise, a luxury brand under Accor, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

**Covid-19 Safety Policy**: In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Safety Policy.

**Rate of Pay**: Starting at $17.08 per hour, 6 month rate of pay $18.08 per hour, 1 year rate of pay $20.25 per hour, 2 year rate of pay $20.75 per hour, 3 year rate of pay $21.75. April 1st of each year salaries are reviewed.

**Status**:While we are trying to fill Full Time positions 30-44 hours per week, we will be accepting Casual and Seasonal availability

**Language of Work**:English

**Location**: Lake Louise, Alberta

**What is in it for you**:

- Subsidized staff accommodation provided on-site for full time status
- Competitive extended benefits package including medical, vision and dental for full time permanent status
- Employee Referral Program Bonus Opportunity
- Access to our Lifestyle Program activities
- Duty meal in our staff cafeteria
- Employee Travel Program
- Comprehensive Wellness Platform (LifeWorks)
- Discounts on food & beverage/fitness centre/spa/golf
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

**What you will be doing**:

- Consistently offer a professional, engaging and friendly service
- Ensure the cleanliness of guest rooms, colleague service areas & corridors while adhering to hotel standards
- Making beds, changing sheets and towels
- Cleaning washroom facilities including toilets, bathtubs, sinks, mirrors, floors, bathroom fixtures and others as assigned
- Vacuuming floors, draperies and upholstered furniture
- Dusting of furniture and fixtures
- Stock guest room amenities
- Removal and sorting of linen, garbage and recycling
- Assist guests with concerns and requests in a timely manner
- Placing furniture to its original position and being attentive to the guests belongings by pairing shoes, folding clothes and ensuring that all other personal belongings are cared for.
- Comply with all department policies, procedures, and service standards
- Follow and proactively promote all health and safety policies and initiatives
- Report all concerns related to Engineering/Maintenance, health and safety, security or suspicious circumstances (including smells/sights and sound)
- Responsible for the assistance in maintaining a clean and organized backspace and housekeeping cart.
- All other duties as assigned.

**Your experience and skills include**:

- Warm and caring personality
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- No formal education/experience required
- Prior cleaning experience an asset
- Physically fit as you will be standing and walking throughout shift
- Ability to work well under pressure
- Able to bend and kneel with comfort
- Housekeeping is a very physically demanding position. Duties include repetitive bending, pulling, carrying, high lifting and heavy pushing (up to 50lbs.)

**Your team and working environment**:

- Fast-paced, upscale, luxury hotel
- Close proximity to multiple ski resorts and hiking trails in the summer
- Hospitality employees worldwide making this a great place to develop lifelong connections

**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo** #BELIMITLESS**

**Address**: 111 Lake Louise Drive, Lake Louise - Alberta T0L 1E0

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