Communications Agent

1 week ago

PointeClaire, Canada Ville de Pointe Claire Full time

Pointe-Claire is a city with a population of 34,000 located along Lac Saint-Louis and forming part of Greater Montreal. Recognized for its lifestyle, Pointe-Claire also has a distinctively rich architectural and historical heritage and provides services of outstanding quality to its population. Dedicated to the life of its citizens, the City's mission is to ensure that the quality of its social, cultural and economic environment is maintained for citizens today as well as future generations.

**Description**:
Reporting to the Senior Advisor, the jobholder carries out the activities of his or her unit. The jobholder provides City departments with communications assistance, mainly digital, and carries out a variety of activities involving communications, promotion, publicity and information for the general public. He or she recommends action plans and communications strategies and follows up on resulting programs, projects and activities.

**Departmental mission**:
The mission of the Communications Department is to ensure the quality of the City’s communications with citizens and other audiences and to maintain the City’s reputation and the consistency of its image.

**General responsibilities and goals**:
**The jobholder’s main responsibilities are as follows**:

- Manage social media by writing messages and responding to requests from Internet users in accordance with the City’s social media policy;
- Update content and ensure strict control of digital communications tools: website, Intranet, citizen consultation platform, newsletters, electronic billboards, etc.;
- Develop, coordinate and carry out information, promotion and public relations campaigns to make the public aware of the City’s programming, projects and activities, policies, and achievements, especially on digital platforms;
- Establish timelines for projects under her or his responsibility and make sure deadlines are met;
- Ensure proper use of the visual identity, compliance with graphic standards and the quality of the images and illustrations published;
- Design and produce basic graphics for printed and digital documents in their various forms (web banners, electronic billboards, social networks, posters, etc.);
- Write and revise texts for municipal departments;
- Coordinate projects with various suppliers;
- Prepare files for printing and coordinate the process with suppliers, ensuring compliance with production guidelines;
- Prepare various work-related administrative reports and technical documents;
- Act as a photographer and videographer, and perform editing;
- Make recommendations to his or her superior regarding ways to improve the department;
- Occasionally take pictures during special events;
- Perform any other related task, as requested.

**Job requirements**:

- Undergraduate degree in Communications or any other related field;
- Two years of relevant experience;
- Intermediate proficiency with Microsoft Office, Adobe InDesign, Illustrator, Photoshop, CMS, Mailchimp;
- Good knowledge of social media management;
- Excellent command of French and basic knowledge of English, both spoken and written, in order to write texts, lead public meetings and participate effectively in conversations and various work meetings. The City has the translation services needed to produce bilingual documents;
- Strong ability to adapt, independence and team spirit.

**Schedule**:
35 hours per week

**Footnote**:

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