Clerical Support Associate Birthing Unit

3 weeks ago

Greater Toronto Area, Canada Humber River Health Full time

Position Profile:
**Humber River Health. Lighting New Ways In Healthcare.**

Five years since opening our doors as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care

Right now we are looking for a
** Clerical Support Associate **to work with our
**Birthing Unit**

**Reporting Relationship**:Manager, Birthing Unit and Pre-Natal Clinic

**Hiring Salary Range**: $25.993-$26.904

**Hours of work**: Rotating shifts, 8 or 12 hours, days/evenings/nights/weekends

**Location**:Humber River Health - Wilson Site

**Union**:NOWU

**Position Responsibilities**:

- Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry, statistics, and assisting with patient billing.
- Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
- Communicates with bed allocation and other departments to arrange patient placement.
- Communicates with other departments and service areas as required.

***Qualifications**:

- High school graduate or equivalent required
- Completion of a Community College Medical Secretary Diploma an asset
- Minimum 1 year recent clerical/office administration experience in a health care setting required
- Good keyboarding skills, with minimum typing speed of 40 WPM
- Computer proficiency including Microsoft Office Suite
- MEDITECH computer experience required
- A good working knowledge of basic related medical terminology
- Strong interpersonal skills, both oral and written
- Ability to work independently with mínimal supervision in a team environment
- Excellent attendance and discipline free record required.

**Why Humber? Why Now?**

Humber River Health is on an exciting transformation journey of redefining patient care, as we leverage the most advanced technologies to enhance all aspects of delivering high-quality, safe care. We continue to build a people-centered workplace with excellent staff and physician engagement by hiring passionate, diverse and inclusive healthcare professionals. People who care and encompass our values of
_Compassion_,
_Professionalism_ and
_Respect_. People who are committed to making a positive difference.

We are a
**Huron Consulting** hospital, focused on building our evidence-based leadership practice and hardwiring a culture that WOWs.

Humber River Health is a member of the
** Toronto Academic Health Science Network **(TAHSN), which is a dynamic network of academic health organizations providing leading edge research, teaching and clinical care.

We have collaborated with TAHSN member institutions in addressing the challenges of the COVID-19 pandemic. Our membership in TAHSN supports our strategic pillar of advancing Humber River Health as a community academic hospital.

Humber River Health was the recipient of the
**2021**
**Excellence in Patient Safety Award **by the Canadian College of Health Leaders. This award recognizes teams that are committed to improving patient safety within a healthcare environment, through leadership, innovation, culture, and best practises.

Why? Because at Humber River Health, we know it is our people and our ability to innovate that allows us to consistently deliver a great patient experience and the best quality outcomes. After all, we are the hospital that believes
**exceptional care...healthier community**.

**Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days prior to the hired employee’s first date of employment Medical exemptions or a

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