Bell Desk Attendant
22 hours ago
AHLA's Employer of Choice, 9 years running.
Conveniently located in the Town of Banff, just steps away from the glacier-fed Bow River, Banff Park Lodge is a full-service Resort Hotel and Conference Centre. The Banff Park Lodge has two sister properties: the Bow View Lodge and the Peaks Hotel & Suites.
We are currently seeking a full-time, permanent Bell Desk Attendant, required to work day shift, evening shifts, weekends and holidays. The wage will be negotiated based on experience.
**Employee benefits**:
- Term bonus, commissions and tips
- Friends and family rates available at all three properties, F&B discounts available at The Crave Mountain Grill Restaurant and La Terrazza Dining Room & Lounge
- Health benefits available after 6 months of employment including life insurance, dental, medical and drug coverage
- Staff Cafe offering meals for $2.37
- Monthly staff socials
- Use of pool and gym area (restrictions apply)
**Duties include** (but are not limited to):
- Assist with Front Desk duties such as check-in, check-outs, making guest keys, etc.
- Ensure driveway and entrance are clean and clear of garbage, dirt, snow and ice
- Greet guests upon arrival and open doors
- Control in-coming and out-going traffic
- Correctly identify stored bags
- Take and retrieve luggage and luggage carts as requested and required
- Deliver packages to guest rooms or respective departments
- Being knowledgeable of the Hotel, all its outlets, its layout and services
- Being knowledgeable of Banff National Park, activities and dining options
- Provide a high standard of customer service
- Must be legally eligible to work in Canada
- Has previous hotel experience at the front desk, bellman, concierge, reservations or related experience. (Preferred.)
- Is a capable multi-tasker with keen attention to detail
- Has a professional, yet friendly, personality and demeanour in person and over the telephone
- Has excellent English comprehension and communication skills; a second language is an asset as we welcome many international guests
- Frequent lifting and/or carrying up to 50lbs
**Job Types**: Full-time, Permanent
**Salary**: $16.25-$17.75 per hour
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Overtime pay
- Tips
Application question(s):
- When is your available start date?
- How long do you plan to work with us?
**Experience**:
- Front desk: 1 year (preferred)
Work Location: One location
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