Service Technician

5 months ago

Prince George, Canada Motion Full time

Motion Canada is currently recruiting for a Millwright Apprentice in our Prince George, BC, service center. Hydraulic and mechanical experience is preferred. A solid mechanical aptitude, great attitude, and a desire to learn a fantastic trade are required.

The position of Millwright Apprentice is a key role in our facility, contributing greatly to our success. The person in this role must deliver quality work, have an excellent work ethic, be dedicated and must be willing and eager to provide premium service experience to our customers in the shop and the field. M otion is a leading distributor of industrial MRO (maintenance, repair and operation replacement) parts, and the largest Bearing and Power Transmission Company in North America is an industry leader with annual sales around $800 million in Canada. We have over 80 locations, including 11 service centers across Canada. With a national platform, a track record of success, an entrepreneurial executive team, and the backing of a multi-billion dollar parent company (GPC), Motion is positioned for strong growth across Canada. The company is a provider of more than 4.8 million parts and services.

**Scope**

An Apprentice Millwright in our Prince George Service Shop team will:

- Learn to work safely in an industrial shop and on customer sites.
- Learn to read and understand diagrams, schematics and drawings.
- Learn to inspect & examine machinery & equipment to detect & investigate irregularities & malfunctions.
- Learn to assemble, rebuild to OEM standards or higher, install and commission machinery & equipment using precision tools, hand tools, power tools, & welding equipment
- Learn to operate mobile equipment, hoists, etc. safely to position machinery components & parts during repair, assembly installation and commissioning
- Learn to clean, lubricate & perform other routine maintenance work on machinery
- Participation in shop and field projects as required supporting company objectives

**Key Accountabilities**:
**Safety**:

- Safely operate shop equipment, machining tools and welding equipment
- Understand and adhere to company safety standards and government safety regulations at all times in the workplace.
- Consistently work to eliminate safety issues or mitigate safety risks when elimination is not possible
- Participate in regular scheduled toolbox meetings and safety meetings

**Quality**:

- Always work to the highest level of quality
- Maintain constant compliance with our Motion Quality System
- Produce accurate and detailed documentation including inspection, rebuild and testing reports
- Provide high quality rebuilds with fine tolerances and high standards
- Recognize and document non-conformances and participate in root cause analysis, corrective actions and preventative actions to ensure the highest levels of quality in our products and services.

**Scheduling**:

- Manage time effectively
- Prioritize work based on due dates to ensure customers' needs are being met

**Customer Service**:

- Ensuring a high-level of internal and external customer service, including providing technical assistance, problem solving and troubleshooting
- Responsibility for ensuring quote times and repair turn-around times meet customer expectations
- May be require to be on-call nights or weekends, depending on customer needs
- Must be willing and able to participate in field services when required
- Ensure appropriate information and photos are compiled on repair services to give customer a very high understanding of the component condition, repairs required and repairs completed

**"Lean" thinking**:

- Consistently look for opportunities to improve process efficiency
- Be organized and efficient in all activities
- Be open to change
- Share ideas on improving shop organization, efficiency and cleanliness
- Participate in shop cleaning, facility maintenance and tool maintenance

**Training**:

- Basic understanding of hand tools and power tools, and how to safely operate them.
- Must be focused on continued growth of personal knowledge and skills
- Must be willing and able to seek out and participate in relevant training including, but not limited to online courses, internal cross training, in house training sessions and external training sessions
- Must be able and willing to cross train less experienced team players

**Skills & Abilities**:

- Basic mechanical aptitude required
- Basic understanding of precision measuring instruments
- Ability to make decisions with confidence
- Analytical and troubleshooting skills required
- Able to understand principles of mechanical systems.
- Able to analyze and solve technical challenges in a practical manner
- Able to work independently as well as a part of a team
- Able to read and write English language proficiently.
- Reliability, organization and attention to detail required
- Excellent communication skills required
- Good driving record required

**Education & Experience**:

- Moderate computer skills req

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