Implementation Consultant

1 month ago


Chilliwack, Canada Aster Software Full time

**Implementation Consultant**

[AKA Solution Sleuth; Customer Champion; Software Wizard]

As an Implementation Consultant, your day is spent venturing into the realm of software implementation mastery, expertly customizing solutions to clients' needs, and guiding them to elevated operational success.

With clients and teams in multiple time zones, it’s an early start to the day. Equipped with your caffeinated beverage of choice, you jump on to a Zoom call with a customer based in the Eastern Time Zone. You’ve been collaborating with this team to ensure our software integrates seamlessly with their existing workflows and accounts for their unique master data. In your meticulous style, you pay attention to every detail and how each piece of information will be used to maximize efficiency and productivity for this nursery team.

After your lunch break, you transition into a training session with the Sales Team from a new nursery, walking them through the piloting process and the ins and outs of iQ Grower ERP functionality. Patient and thorough, you leave the team feeling confident and empowered to make the most of their customized features.

As the day winds down, you take time to communicate feedback and enhancement requests to your internal teams, bridging the gap between our clients and our development efforts.

Before logging off for the day, you check your Slack channels to ensure any urgent customer questions are answered. A quick huddle as an implementation team is requested to brainstorm solutions together. With another productive day in the rear-view mirror, you head home knowing you’ve made a tangible difference in the work lives of our clients in the horticulture industry.

**Does this sound like a perfect workday? **If so, you’re needed on our team as an Implementation Consultant.

**About Us**

At Aster Software, we’re turning chaos into clarity across the horticulture industry—and it’s exhilarating. Our modern ERP solution, iQ Grower, built on the Salesforce platform, is revolutionizing the way horticulture businesses operate. The industry is buzzing with excitement, and we’re growing fast. We value intelligence, strong core values, and a relentless work ethic. If you’re eager to make a real impact, thrive in a high-trust, collaborative environment, and are ready for a challenge, this is the place for you.

**About the Role**

As an Implementation Consultant, you’ll be at the forefront of transforming horticulture businesses with the most advanced ERP software the industry has ever seen. If you’re ready to bring clarity to complex challenges and work with an incredible community of clients and colleagues, we want you on our team.

**What You’ll Do**
- **Collaborate with Clients**: Dive deep into their unique needs to design and deliver tailored software solutions.
- **Lead Implementations**: Deploy iQ Grower ERP with precision, integrating seamlessly into clients’ workflows.
- **Train and Empower**: Provide training that turns clients into power users, maximizing the software’s potential.
- **Be the Bridge**: Act as the vital link between clients and our internal teams, ensuring a smooth implementation process.
- **Innovate and Improve**: Continuously refine our methodologies and stay ahead of industry trends to drive success.

**What We’re Looking For**
- **Intelligence and Problem-Solving Skills**: A natural ability to analyze complex problems and deliver innovative solutions.
- **Industry Knowledge**: Familiarity with the horticulture industry is a plus, but enthusiasm to learn is just as important.
- **High-Energy Enthusiasm**: Bring a positive, can-do attitude to collaborate with a dynamic, down-to-earth client base.
- **Work Ethic**: A proven track record of dedication, reliability, and delivering results.
- **Flexibility to Travel**: Willingness to visit client sites across Canada and the USA when needed.

**Why Aster Software?**
- **Innovation**: iQ Grower ERP is the modern solution the horticulture industry has been waiting for, and it’s transforming businesses.
- **Thrilling Potential**: The industry is untapped and eager for innovation—your work will have a massive impact.
- **Incredible People**: Our clients are real, fun, and passionate—unlike anything you’ve experienced in other sectors.
- **High-Trust Team**: Join a fast-growing group that values collaboration, creativity, and trust.

**Core Values We Live By**
- **Be the Best**: Relentlessly pursue excellence in everything we do.
- **Open-Minded**: Embrace challenges and fresh ideas with curiosity.
- **Care Deeply**: Prioritize empathy, integrity, and meaningful connections.
- **Curiously Passionate**: Approach every day with enthusiasm and a drive to learn and innovate.

Pay: $40.00-$50.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday



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