Inside Sales Coordinator

3 weeks ago

Lincoln, Canada Bench Brewing Company Full time

Bench Brewing Company is seeking an Inside Sales Coordinator to join our team

Reports to: Head of Sales
Department: Sales
Location: Beamsville, ON

**Job Type**: Full Time (on-site)

**About Bench Brewing**:
Located in the heart of Niagara’s wine country, the Bench brewery is located on the site of the historic Maple Grove Public School in Beamsville, Ontario. Our brewery is a place for our guests to relax, learn, and experience the craft of brewing beer.

The Bench Brewing campus sits across eight beautiful acres of farmland and features a 50hL brewing system, a tap and tasting room, a beer garden, a ‘funk house’ for our wild ale and barrel fermentation program, and our very own hops field.

Our property houses a beautiful church built in 1938 that has been converted to the Fieldstone at Bench facility. It has an indoor seating capacity of approximately 70 guests and during the warmer seasons the events lawn can seat up to 225 guests.

Bench is a certified B Corporation and strives to be a leader in sustainability, having achieved a zero-wastewater footprint and Carbon Neutral certification by Radicle Climate Smart.

In March 2020, Bench Brewing acquired the Niagara Cider Company whose goal is to craft dry, flavorful, and balanced ciders using the bounty of all the fruits that Niagara and Ontario have to offer. Niagara Cider has quickly become a top selling Ontario Craft Cider brand as well as winning multiple awards for their family of ciders.

**The Role**:
The primary role of the Inside Sales Coordinator is to support the sales team in meeting our sales targets by ensuring our portfolio of brands that includes Bench Brewing and Henderson Brewing craft beers, Niagara Cider Company ciders gets into the hands of our customers. This is a great role for a detail-oriented self-starter with a positive attitude who loves working with a fun team to move our business forward. The dynamic role includes everything from taking customer orders, supporting the creation of sales pitch materials, coordinating sampling programs, and generally helping to grow our brands in the trade. The inside sales coordinator is a crucial member of our sales team and will always be ready and willing to support wherever is needed.

**Responsibilities**:

- Accurately processing sales orders in our internal systems and ensuring delivery coordination with our logistics team.
- Manage customer accounts to: promote on time payments, reconcile discrepancies, and keep payment information up to date, ensuring all communication is recorded.
- Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate people/departments.
- Receive inquiries from and/or contacts other departments to resolve a variety of order-related issues/needs.
- Utilize internal systems to obtain and pull order information to provide customer service expertise - Contribute to the development and maintenance of standards, policies and procedures regarding customer service.
- Supporting the sales representatives in monitoring inventory levels and ensuring that we have no out-of-stock.
- Actively contact selected prospects to evaluate a potential partnership with Bench Brewing and share information/recommendation with territory manager.
- Work with other departments to resolve problems, facilitate solutions and enhance customer service.
- Prepare, generate, and distribute daily sales orders and supporting documents to distribution department on-time and accurate.
- Provide back-up support to other group members in the performance of job duties as required
- Supporting the planning and execution of consumer samplings and other trade activations, including festivals and events.
- Supporting the development, procurement and distribution of trade materials as required
- Performs other related duties as requested.

**Qualifications/Key Competencies Required**:

- Energetic, motivated, enthusiastic, and diligent.
- A post-secondary education, ideally in business administration or a related field.
- Strong communications skills and a dedication to customer service.
- Great organizational skills and the ability to be proactive in anticipating our customers’ needs.
- The drive to win as a team - collaborating to achieve success is what we do here at Bench.
- Ability to thrive in a dynamic and evolving environment - willingness to adapt and support in new areas of the business as required
- You are Passionate: A strong passion for our great beer and cider and the craft beverage industry.
- Must be eager to learn and grow and drive for results creatively. We are a constantly evolving environment, and this role is key to innovating and executing on those changes.
- Reporting and communication skills, efficient and knowledgeable in use of computer and communication technologies.
- Willingness to lift the occasional keg or case of beer or cider

**Sal

  • Inside Sales

    2 months ago

    Lincoln, Canada Westbrook Trailers Full time

    **Inside Sales & Logistics Coordinator - (18-24 month contract)** Family owned and professionally managed, **Westbrook Trailers **is a division of The Westbrook Group of Companies specializing in the manufacturing of Galvalume steel light duty trailers, and partially assembled kit trailers. We are looking for an Inside Sales & Logistics Coordinator for a...

  • Sales and Marketing Coordinator

    4 weeks ago

    Lincoln, Canada Bench Brewing Company Full time

    Reports to: Head of Sales Department: Sales Location: Beamsville, ON **Job Type**: Full Time (on-site) **About Bench Brewing**: Located in the heart of Niagara’s wine country, the Bench brewery is located on the site of the historic Maple Grove Public School in Beamsville, Ontario. Our brewery is a place for our guests to relax, learn, and experience...

  • Sales and Marketing Coordinator

    1 week ago

    Lincoln, New Brunswick, Canada Bench Brewing Company Full time

    Reports to: Head of SalesDepartment: SalesLocation: Beamsville, ONJob Type: Full Time (on-site)About Bench Brewing:Located in the heart of Niagara's wine country, the Bench brewery is located on the site of the historic Maple Grove Public School in Beamsville, Ontario. Our brewery is a place for our guests to relax, learn, and experience the craft of brewing...

  • Marketing Coordinator

    2 weeks ago

    Lincoln, Canada Northland Floral Full time

    Established in 1995, **Northland Floral** **Inc**. has flourished into a blossoming fresh cut flower, bouquets, and potted plant distributor. In the heart of the Niagara Region, we provide floral products daily to multiple of the largest retailers throughout North America. With the rapid development of our business and continued plans for expansion,...

  • Logistics Coordinator

    2 weeks ago

    Lincoln, Canada Hendriks Greenhouses Full time

    Job Duties Will Include: - Route and schedule drivers and make all necessary appointments - Prepare driver paperwork, cart labels and load reports for outbound freight - Arrange external carriers and maintain relationships with all warehouses and outsourcing routes as needed - Ensure all costing with internal and external shipments is maintained and...

  • Manager - Sales and Retail Operations

    1 week ago

    Lincoln, Canada GreenLane Estate Winery Full time

    GreenLane Estate Winery is looking for a positive, driven and wine loving individual to work with our Estate Management Team to lead the sales and retail operations at GreenLane. We are a small, quality focused boutique winery located on King Street in Vineland, Ontario. We pride ourselves on quality wines with a sense of place. Our portfolio of wines...

  • Purchasing Coordinator

    3 weeks ago

    Lincoln, Canada OPHARDT Hygiene Full time

    SummaryOphardt Hygiene’s corporate mission is to Break the Chain of Infection by providing universal access to life-saving hygiene solutions. At the heart of the company is our drive for innovation and problem-solving. Ophardt Hygiene is deeply rooted in our corporate values of staying humble and helpful, pursuing the highest quality, and promoting a...

  • Purchasing Coordinator

    2 months ago

    Lincoln, Canada OPHARDT Hygiene Full time

    SummaryOphardt Hygiene’s corporate mission is to Break the Chain of Infection by providing universal access to life-saving hygiene solutions. At the heart of the company is our drive for innovation and problem-solving. Ophardt Hygiene is deeply rooted in our corporate values of staying humble and helpful, pursuing the highest quality, and promoting a...

  • Administrative Coordinator

    2 months ago

    Lincoln, Canada International Custom Pak Inc Full time

    International Custom Pak is a Canadian contract manufacturer of custom health & beauty products. We are growing our team and looking for an enthusiastic, organized, and detail-oriented self-starter who can undertake a variety of office support functions. **Key Office Duties & Responsibilities** - Answer phones in a professional manner and provide superior...

  • Collection and Accounts Receivable Coordinator

    3 weeks ago

    Lincoln, Canada Bayview Flowers Ltd. Full time

    **Bayview Group of Companies **is a vertically integrated organization that is a grower, broker, and distributor of floral solutions. Established in 1948, Bayview has expanded its operations and provides products to some of the largest retailers across North America. Our head office is in Jordan Station in the Niagara Peninsula. Business is blooming year...

  • Assistant Warehouse Manager

    4 weeks ago

    Lincoln, Canada Mountainview Orchards Inc. Full time

    Mountainview Orchards Inc, is a local, family owned and operated tender fruit and apple orchard, located in Beamsville, On. For 40 years we have been proud to bring premium quality produce to our community through many different avenues. We are thankful that through the past number of years we have experienced significant growth and are now preparing to...

  • Fleet Service Writer

    1 week ago

    Lincoln, Canada J E Culp Transport Ltd Full time

    Fleet Service Writer / Parts Counter Person **SUMMARY** **RESPONSIBILITIES** - Work closely with Fleet Manager to ensure work orders are fulfilled and work orders are placed in a timely manner. - Help maintain company assets by ensuring that they are properly maintained and cleaning them when necessary. This includes taking steps to ensure that the...

  • Hospitality Manager

    2 weeks ago

    Lincoln, Canada Malivoire Wine Full time

    **At Malivoire, we're not just crafting exceptional wines; we're nurturing a sustainable legacy in the heart of Ontario.** We're more than a winery; we're stewards of the land. Our commitment to sustainability is our guiding principle, from our eco-conscious agricultural practices to our deep engagement with local communities and our consumers. Our vision...

  • Project Co-ordinator

    2 months ago

    Lincoln, Canada International Custom Pak Inc Full time

    International Custom Pak Inc is seeking an experienced Project Coordinator to join our team. The Project Coordinator will be responsible for managing the planning and overseeing the execution of activities related to manufacturing of various Health & Beauty products. The Project Coordinator will work closely with Business Development, R&D, and Production...

  • Tasting Room Manager

    2 months ago

    Lincoln, Canada Vieni Estates Full time

    Position: Tasting Room Manager - Vieni Estates Winery **Job Description**: Vieni Estates Winery is seeking a highly motivated and experienced Tasting Room Manager to lead the experience in our tasting room. The Tasting Room Manager will be responsible for the day to day processes in the tasting room, including sales, operations and customer service. Key...

  • Tasting Room Manager

    21 hours ago

    Lincoln, Canada Vieni Estates Full time

    Position: Tasting Room Manager - Vieni Estates Winery **Job Description**: Vieni Estates Winery is seeking a highly motivated and experienced Tasting Room Manager to lead the experience in our tasting room. The Tasting Room Manager will be responsible for the day to day processes in the tasting room, including sales, operations and customer service. Key...

  • Inventory and Packaging Specialist

    1 week ago

    Lincoln, Canada Medical Saints Ltd Full time

    **Responsibilities**: - Palletize and create associated documents for cannabis transfers. - Package bulk cannabis products and create associated documents for sale. - Assist with packaging, shipping and documenting cannabis samples. - Coordinate and prepare cannabis for irradiation events and complete associated paperwork. - Receive bulk cannabis shipments...

  • HR Payroll Scheduling Paperwork Office Assistant

    2 weeks ago

    Lincoln, Canada Subway Full time

    **About Us**: We are a reputable franchise group operating multiple restaurants. Committed to delivering excellent customer service and maintaining high operational standards, we are seeking a detail-oriented and organized individual to join our team as an HR Payroll Scheduling Paperwork Office Assistant. As an HR Payroll Scheduling Paperwork Office...

  • Taproom Manager

    3 weeks ago

    Lincoln, Canada Bench Brewing Company Full time

    Reports to: Hospitality Operations Manager Department: Hospitality Location: Beamsville, ON **Job Type**: Full Time **The Role**: Reporting to the Hospitality Operations Manager, the primary role of the Hospitality Manager is to facilitate exceptional experiences to all brewery guests with authentic and enthusiastic hospitality. They will support taproom...

  • Taproom Manager

    1 week ago

    Lincoln, New Brunswick, Canada Bench Brewing Company Full time

    Reports to: Hospitality Operations ManagerDepartment: HospitalityLocation: Beamsville, ONJob Type: Full TimeThe Role:Reporting to the Hospitality Operations Manager, the primary role of the Hospitality Manager is to facilitate exceptional experiences to all brewery guests with authentic and enthusiastic hospitality. They will support taproom supervisors by...