Electrical Quotation Representative
4 weeks ago
RS Breakers & Controls is an Original Equipment Supplier that provides excellent customer service and customized solutions. Our 35,000-square-foot warehouse stocks over 100,000 products, including MCC wrapper/buckets, panel switches, circuit breakers, bus plugs, distribution panel boards, and so much more. We stock products of all amperages and voltages to serve residential, commercial and industrial needs.
**The Position**:
This is a full-time electrical quotation/sales position based at our location in Saskatoon, Saskatchewan
**Reports to**:
This position reports to the President/Owner
**Responsibilities**:
- Prepare sales quotes/sales orders
- Research and resolve customer inquiries and problems independently
- Assist walk-in customers
- Answer sales calls
- Prepare RMA (Sales returns)
- Build strong relationships and great rapport with customers
- Actively seek out new clients and other opportunities for growth
- Use knowledge and training to ensure that the customer gets exactly what they need within their budget, as quickly and easily as possible
- Provide a superior customer service experience
- Support shipping, receiving, inventory, and warehousing as required
- Perform appropriate duties, as assigned by management
- May require travel or site visits
**Qualifications**:
- Minimum of 2 years' experience
- General sales and customer service experience a must
- Experience with utilizing professional/social media tools to drive new business (ie: LinkedIn)
- Experience using and maintaining CRM software is preferred
- Experience generating quotations
- Experience with cold calling
- Sales and customer service experience in the electrical industry a definite asset
- Strong organization and communication skills
- General computer literacy
- Valid Driver's License and access to a vehicle is an asset
**Salary and Benefits**:
- Competitive salary and incentive commission plan depending on qualifications.
- Extended health benefits after three months including prescription drugs, dental, etc. fully paid by the Company.
- Vacation of two weeks per year and paid sick leave up to five days per year.
- Work environment that supports development and growth with opportunities to grow with the Company with training opportunities.
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