Manager, Parks and Surface Area Operations

3 weeks ago

Toronto, Canada BGIS Full time

**SUMMARY**

The **Manager, Park Operations and Surface Areas **ensures that the Crown Corporation client owned parkland, exterior green spaces of tenanted buildings, forests, trails, orchard, park amenities, storm management ponds/systems, roadways, parking areas, sidewalks and curbs are managed, operated and maintained in a sustainable, safe, functional, and esthetically pleasing manner, that is also cost effective. This role will set standards for best-in-class levels and methods of maintaining and operating the previously listed areas and make recommendations for capital repairs and improvements. This job is accountable for the management, financial performance, and operational enhancement of the noted areas by utilizing in house staff, contractors and consultants. **On-site at Downsview Park.
**KEY DUTIES & RESPONSIBILITIES**

**Leadership**:Demonstrates strong and competent leadership to achieve corporate goals, guiding team members to reach their full potential through coaching, performance management, and ongoing training.

**Health & Safety**:Has a working knowledge of industry standards and safety guidelines, WHMIS, OHS Act, and AODA. Takes a leadership role as Safety Officer, ensuring all team members are equipped with necessary training and PPE for their roles. Keeps abreast of and ensures compliance with current health and safety legislation, developing plans and procedures to minimize risks. Investigates and reports incidents, accidents, complaints, and cases of ill health within the department.

**Financial Accountability**:Develops and administers the annual budgets for the park lands, exterior common area green spaces and infrastructure and associated capital expenditures. Manages funds effectively, identifies variances, and recommends solutions. Participates in regular financial review meetings with internal teams and clients as needed.

**Park Maintenance**:Manages maintenance operations including park amenities (e.g. playground, exercise equipment, park benches and picnic tables), signage landscaping, forestry, horticulture, wildlife preservation, general upkeep of all green spaces (including exterior areas of tenanted buildings), invasive species management, stormwater management, gardens, and oversight of landscaping, litter and winter maintenance contracts. facilitates and oversees the installation and removal schedule of the parks seasonal décor inclusive but not restricted to, holiday installations and the rotating change of banners throughout Downsview Park). This may include procuring and overseeing external service providers in order to fulfill maintenance requirements and achieve goals.

**Sustainability**:Has a working knowledge of best green and sustainable practices. Assists client in achieving their ESG goals and reducing carbon emissions. Makes suggestions on how park operations can be more sustainable.

**Planning/Development/Implementation**:Plans future park development in collaboration with Client, ensuring sustainable solutions for long-term maintenance and park viability. Structures the park team plan to ensure sustainability.

**Client Interaction**:Provides expertise in assisting Client with park-related projects, taking into account Client’s mandate, policies and procedures, mandate and strategic priorities. Assists client’s educational team by procuring materials and providing staff support for community programs and stewardship opportunities (e.g. tree planting events). Assists client’s events team by providing maintenance support for annual community events (e.g. Canada Day, Earth Day, Movies Under the Stars, Howl-o-ween Unleashed and, tree planting events). Attends weekly meetings with client.

**Record Maintenance**:Develops the park operations plan and documents processes to maintain required maintenance records for inventory of plantings and trees, vehicles, pesticides, snow removal/salting, financial records and other documentation as required. Conducts regular documented inspections to ensure grounds and park amenities are safe, being properly maintained, and staff are performing assigned tasks.

**Customer Service**:Proactive and strategic customer service focused approach to Client, community, and internal stakeholders with a focus on collaborative approaches.

**Project Management**:Experience in the delivery of small and larger scale landscaping projects utilizing knowledge of project management - completion of courses or certification an asset.

**Strategic Management**:Enhances Park operations and delivers new initiatives using new and existing strategies to achieve client goals and objectives.

**Leadership**:Demonstrates strong competent leadership to achieve our corporate goals and guide team members in reaching their full potential and meeting their objectives through coaching, performance management and ongoing training.

Other duties as assigned.

**KNOWLEDGE & SKILLS**
- Post Secondary Degree in Civil or Environmental Engineering, Horti

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