Print Operator

7 days ago


Winnipeg, Canada Pomeroy Full time

Core Function:
Perform Print Operator duties per documented processes and procedures. This includes a working knowledge of customer hardware and ability to interact, troubleshoot issues and work independently.

Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to this position.
- Perform print operator commands and report any issues to Shift Lead/Supervisor.
- Minor to moderate problem determination.
- Provide assistance to all personnel to ensure that the highest level of customer satisfaction is maintained.
- Provide constructive input for shift turnover to lead personnel and replacement teammates.
- Perform minor to moderate system commands including varying on/off hardware and restarting jobs.
- Thread, change and splice paper both Box and Roll feed through printer and roll feed and cutter.
- Clear paper jams.
- Printer maintenance (cleaning, change toner, developer, fuser oil, vacuum printers, change blade on cutters etc.).
- Prepare and pack output for deliveries as needed.
- Recognize and handle printer interventions/error codes/hardware malfunctions and be able to resolve most problems under direction/supervision of lead personnel.
- Remain current with all procedures and provide input as appropriate.
- Escalate to the assigned client representative and Pomeroy Manager any documentation, process or procedure discrepancies and follow-up until resolved.

Supervisory Responsibilities:
N/A

**Hiring in the following location(s)**:
Winnipeg, MB

**Position Type**

Reg. Full-time Benefitted

**Requirements**:
Minimum Knowledge, Skills and Abilities Required:

- Basic computer skills, experience using Excel and Word is required.
- Ability to follow detailed processes/instructions is required.
- Enjoys Working in a Fast-paced Environment.
- Knowledge of Computer Hardware and Related Services.
- High School diploma or equivalent.
- Perform additional tasks and/or duties as assigned by management.
- Must be able and willing to learn new tasks/skills as required.
- Must be able to communicate and understand verbal, written and electronic instructions in English.

Physical and Mental Demands:
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
- Must be able to lift fifty pounds or more.
- Must be able to move rolling carts as needed.
- Must be able to use a pallet jack.

Mental Demands

General Office Environment

Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.



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