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Account Coordinator

1 month ago

Montréal, Canada National Dispatch Group Full time

*We offer bonuses for on call service that can be as much as $150 extra in your pocket in a week*

There are two shifts available: 8:30 am - 5 pm or 12:30-9 pm.

Here is an opportunity to start your career in an established and successful company that continues to grow. We are looking for great communicators who have a service-first attitude and want to learn new skills.

Identify and research the specific equipment or specialist required, and coordinate operations in the requested area;
Provide courteous and informative customer support to all incoming callers, demonstrating knowledge of key services and strengths;
Collaborate with the team to resolve any major client issues (delays, delivery difficulties, complaints);
Follow up with clients, monitor progress on jobs and ensure customer satisfaction;
Provide limited on-call service with compensation;
**Qualities**:

- Customer-oriented;
- Tech-savvy;
- Outgoing;
- Motivated;
- Team-oriented;
- Excellent communicator.
- Required Qualifications:
**Requirements**:

- High-school diploma;
- 1 to 2 years of experience in a retail, customer service or call-centre environment;
- Experience working in an office environment (asset);
- Proficiency in English.

Pay: $37,400.00 per year

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Ability to Commute:

- Montréal, QC H4P 2N5 (required)

Work Location: In person