Business Intelligence Analyst

2 weeks ago

Toronto, Canada Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

**Duties and Responsibilities**
- Responsible for reports and dashboards development and deployment. Own the creation and maintenance of current and future dashboarding requests, while incorporating scalable processes with consistent and standardized views.
- Implement calculations, perspectives, hierarchy structures, score cards and Key Performance Indicators with outstanding visualizations using DAX, SoQL, SaQL, Jason.
- Compensation and Bonus Reporting duties as required in support of the Distribution Organization.
- Work closely with the team to ensure architectural standards are followed as it relates to business intelligence design and best practices in displaying massive amounts of data visually and effectively.
- Establish and maintain a high level of peer trust and confidence and maintain positive customer relationships.
- Team orientated, willing to share knowledge and collaborate with peers.
- Partner across functions to represent sales, product, strategy, marketing and strategy needs, and projects.
- Consistent exercise of independent judgment, and discretion in matters of significance.
- Assess risks at each level of the deliveries, in the data sets, reports, dashboards, analysis, search for patterns and anomalies.
- Ensure complete and timely communications.
- Continuously explore technology options to drive enhancements, automation, and improved efficiencies.
- Attend industry conferences to keep pace with what is happening, new trends, products, latest perspectives.

**Skills**
- Ability to concisely document data processes that can be readily understood and applied by both leadership and analysts.
- Ability to effectively handle ambiguous, ad hoc tasks and changes in direction and priorities in response to unexpected events and circumstances.
- Ability to coach and train analysts, business users on report usage and interpretation.
- Demonstrate a strong customer service orientation and skills.
- Demonstrate analytical and problem-solving skills with keen attention to detail.
- Show strong interpersonal, oral communication, and presentation skills.

**Experience & Education**
- 2-3 years of experience as a BI Analyst/Developer.
- University degree in the field of computer science or business administration and/or equivalent in work experience.
- CIFC or CSC Certification preferred.
- Microsoft BI Certification preferred.
- Salesforce Certification preferred.
- Advanced knowledge of DAX, SQL, SoQL, SaQL, Jason.
- Extensive experience with PowerBI, Salesforce, Tableau, Einstein Analytics, SharePoint.
- Experience in working in an Agile development environment.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer**

**Salary & Benefits**

The annual base salary for this role in the primary location of Toronto, Ontario is expected to be between $58,650.00 CAD - $97,750.00 CAD.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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