Server Assistant, Fine Dining

5 months ago

Halifax, Canada Freehand Hospitality Full time

**Company Description**
**_
Whether in our kitchens, dining rooms, event venues or offices, our singular purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this only through the excellence, innovation, and passion of our team members. If you are seeking a rewarding career that involves first rate training and education, mentoring and development, attractive compensation, and inspiring rewards and recognition, consider joining Freehand Hospitality._**

**What's in it for you?**
- Gratuity Sharing
- Discounted gym membership and Employee Assistance Program
- 50% Dining Discount for all Freehand locations
- Employee Referral Program
- Training and development opportunities
- Access to Health, Dental and Visions benefits with Enhanced Mental Health Coverage

Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items. Server Assistants help with food running as well as monitor food quality to ensure Freehand presentation standards.

**The Day to Day**:

- Answer questions about food, beverages, wine and other restaurant functions and services when necessary
- Assist with food running, ensuring that plates arrive to the proper guest (no auctioning off)
- Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
- Communicate with Servers and Hosts to maximize seating
- Practice a high level of floor awareness and clear/clean as required
- Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter etc.
- Monitor food quality and presentation standards
- Follow all food safety standards and systems
- Empty garbage, change linen bags and dispose of garbage and recycling
- Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
- Other duties as assigned or required
- FT/PT for AM & PM and weekend/holidays

**Qualifications**
- Smart Serve Certification a requirement
- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills
- Ability to take direction and prioritize
- Strong oral communication skills
- High level of product knowledge
- Ability to maintain a level of professional urgency and momentum

**Additional Information** Freehand's Diversity Commitment**

At Freehand Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.

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