In Store Sales

5 days ago


Sault Ste Marie, Canada The Linde Group Full time

**In Store Sales (Full Time) - Sault Ste Marie, ON.**
- 22002434

Linde is a leading global industrial gases and engineering company with 2020 sales of $27 billion (€24 billion). We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

**Primary Purpose**

Receive and process client walk-in or phone orders, inquiries, and/or issues covering items or products ordered along with showroom sales and inquiries from walk-in clients. Accountable for meeting sales targets associated with Linde Canada packaged gas business.

**Key Accountabilities**
- Responsible for the efficient processing of customer orders, answer and respond to walk-in and telephone sales orders and product inquiries
- Sell gases and welding products to walk-in and telephone customers
- Emphasis on "Up selling" gases and other welding products to walk-in customers or over the phone
- Process all cash, charge, and credit card orders and amending orders for invoicing
- Maintain local inventory control and manage branch stock including surplus inventory for hard goods and cylinders
- End of day, week, and month processes (SOX reports, the Big 5 Report, open orders, work bench)
- Process bank daily deposits and cash reconciliation
- Accountable for shipping/receiving of customer orders and branch transfers
- Provide assistance to the Territory Manager(s) in serving accounts
- Other duties as assigned by the manager
- All employees of Linde Canada Inc. are expected to follow Company and departmental safety policies, procedures and work practices at all times. Employees are also responsible for the completion of all safety training, as assigned. Employees with staff supervision and/or management responsibilities will ensure that assigned staff abide by the above, and actively identify, assess and correct safety hazards, as required._

**Required Qualifications**

**Education**
- High school graduate or equivalent experience in an industrial supplies or customer service environment.

**Experience**
- A work history focusing on customer satisfaction is a pre-requisite
- Must have the ability to "up sell"
- Applicants preferred to have knowledge of the welding industry, process, etc.
- Proficient in a computer environment
- Intermediate to advanced knowledge of Microsoft Office Suite
- Experience working in a safety conscious team environment

**Knowledge / Skills / Abilities**
- Knowledge and/or experience with welding products and processes a desired asset
- Mathematical ability required to calculate prices and gross margins
- Good communication and interpersonal skills required
- Must be self-motivated and capable of working with minimum supervision

**Nature and Scope**

**Contacts**:
Branch Manager

Territory Managers

Dispatcher

Drivers

General Sales Manager

Operation Manager

**Level of Responsibility**:
Responsible for safety and security of the location (Keyholder responsibilities)

Responsible for their own safety and identifying any safety hazards at the location

**Decision-Making Authority**:
Any variations from standard operating procedures must be approved by Branch Manager or Operations Manager

**Physical and Sensory Demands**:
60% standing

40% sitting

Lift up to 60lbs.

**Working Environment**:
In-Store
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law._

**Primary Location** Ontario-Sault Ste Marie

**Schedule** Full-time

**Job** Sales & Marketing

**Unposting Date** Ongoing


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