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Food and Beverage Server

4 months ago

Port Hardy, Canada Kwa'lilas Hotel Full time

Nax'id' Pub, located in Kwa'lilas Hotel, is looking for an experienced Food and Beverage Servers, Bartenders, and Hosts to join our team in Port Hardy, B.C.

Located in the traditional territories of the Kwakiutl people; “Kwa’lilas” translates to “a place to sleep”. Named by the Gwa’sala-Nakwaxda’xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.

**What We Offer**:

- Company events and holiday parties
- Wellness incentives including discounted gym memberships, weekly free fitness classes, and free counselling services.
- Career development and growth opportunities
- Discounted meals from Nax'id' Pub and Ha'me' Restaurant

**Duties and Responsibilities**:

- Maintains quality standards for the hotel food and beverage operations, including greeting patrons, making them feel welcome, and handling basic inquiries.
- Provides customer service through the completion of routine duties and tasks such as taking, relaying, and serving food and/or beverage orders, providing product knowledge, handling cash, credit and debit card transactions in accordance with Hotel Policies
- Checks on guest satisfaction and follows up on requests where possible and appropriate Stocks supplies and maintains inventory levels
- Demonstrates a customer service attitude with internal / external contacts
- Cleaning tables, counters and glass ware
- Performing opening and closing duties as required
- Other duties as required

**Qualifications**:

- Industry-specific certifications such as FOODSAFE and Serving It Right
- Previous experience in a fast paced restaurant
- Professional attitude and appearance
- Excellent communication, interpersonal, and customer service skills
- Cash handling experience an asset
- Ability to work a flexible schedule, including weekends and holidays
- High attention to detail and ability to multi-task
- Wine knowledge considered a strong asset.

**Job Types**: Part-time, Permanent

**Salary**: From $16.15 per hour

Schedule:

- Day shift
- Evening shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Serving: 2 years (preferred)

Work Location: In person