Field Manager

3 weeks ago

Hamilton, Canada Crown Lift Trucks ULC Full time

Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.

Perks and Benefits
- Vehicle allowance
- Tuition reimbursement for any program or course of your choice
- Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance, and more
- Pension plan
- Company provided cellphone
- Opportunities for advancement and ongoing professional development
- State-of-the-art training facilities

The Role

Reporting to the Service Manager, this position is responsible for managing all service functions including maintaining customer relationships and new business opportunities within the Hamilton and Niagara Regions. This position assists in skill development and improving overall contributions of our Technicians (mechanics) within the field. Field Service Managers are results-orientated self-starters and team players, with strong communication and customer service skills.
- Actively pursue new business and following up on leads for new service business
- Prepare customer service repair quotes and obtain customer approval. Provide customers with maintenance cost reports as needed
- Handle customer and service complaints and issues related to service work. Maintain good customer relations
- Direct and manage technicians assigned to the field. Review technicians’ paperwork and timecards
- Train and oversee the Technicians in proper safety practices for servicing and operating equipment including a company vehicle. Oversee inspection, diagnosis, troubleshooting, and repair of lift trucks and other equipment
- Communicate with branch management and other branch personnel on field service work status
- Participate in recruiting and interviewing activities
- Perform employee performance reviews
- Work with people services department and management on disciplinary actions
- Administer Crown’s goals and policies through regularly scheduled service/safety meetings
- Maintain paper flow, records, and reports as needed for efficient operation of the department. Coordinate and follow through on factory service requests, tests, and field modifications
- Assist accounts receivable staff with past due service accounts
- Oversee the maintenance of the service vehicles, tools, and equipment
- Complete all training as required
- Perform other duties as assigned

Education and Qualifications
- High school diploma
- Valid driver’s license
- 2-5 years of material handling industry experience preferred
- Basic computer skills; knowledge of Microsoft Excel
- Technical and repair knowledge is preferred
- Good organizational, customer service, communication, and interpersonal skills required

Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.

We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks Canada will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.

  • Regional Field Manager

    7 days ago

    Hamilton, Canada Crown Lift Trucks Full time

    We are currently hiring a Field Service Manager to join our growing team! Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service...

  • Field Service Manager

    3 days ago

    Hamilton, Canada Crown Lift Trucks Full time

    We are currently hiring a Field Service Manager to join our growing team! Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service...

  • Area Field Manager

    5 days ago

    Hamilton, Canada U-Haul Full time

    **Location**: 2275 Barton St E, Hamilton, Ontario L8E2W8 Canada Are you a self-starter? Are you tired of being locked down in an office all day? Do you crave the flexibility to manage, plan and execute your day-to-day workload? If so, then this opportunity is the one for you! As an Area Field Manager, you will be responsible for actively promoting the...

  • Field Technician ITL

    3 weeks ago

    Hamilton, Canada Aegion Full time

    Insituform Technologies Limited is looking for an experienced Field Technician/ Engineer. Insituform Technologies Limited, an Aegion company, is a leading worldwide provider of cured-in-place pipe (CIPP) and other technologies and services for the rehabilitation of water and sewer pipeline rehabilitation and protection. Insituform technologies allow its...

  • Environmental Field Technician

    4 weeks ago

    Hamilton, Canada exp Full time

    Environmental Field Technician Hamilton, ON At EXP, we're driven to provide innovative solutions for the world's built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world's most complex challenges. Here, you join a...

  • Environmental Field Technician

    4 weeks ago

    Hamilton, Ontario, Canada exp Full time

    Environmental Field Technician Hamilton, ON At EXP, we're driven to provide innovative solutions for the world's built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world's most complex challenges. Here, you join a...

  • Field Director, Local Sales

    4 days ago

    Hamilton, Canada Manulift Full time

    Based at our Hamilton branch and reporting to the Director of Equipment , the Equipment Sales Coordinator plays a key role within the organization with the mandate of coordinating equipment sales transactions through the Manulift network in Canada. Working in close collaboration with the sales department , the financing department and the service department...

  • Field Director, Local Sales

    4 days ago

    Hamilton, Ontario, Canada Manulift Full time

    Based at our Hamilton branch and reporting to the Director of Equipment , the Equipment Sales Coordinator plays a key role within the organization with the mandate of coordinating equipment sales transactions through the Manulift network in Canada. Working in close collaboration with the sales department , the financing department and the service department...

  • Field Service Technician

    3 weeks ago

    Hamilton, Canada HITACHI ENERGY CANADA INC. Full time

    Description : General Information: The service representative will be responsible for executing service work at customer sites ensuring working according to Hitachi Energy and legislative Health and Safety requirements, according to the project schedule and budget, and with utmost professionalism and courtesy to customer staff. Special job...

  • Field & Alumni Relations Mgr - School of Social Work

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday to Friday, 35 hours/week **Education Level** Minimum BSW. **Career Level** Minimun 4 years of relevant experience - Ranked as one of the world’s Top 100 universities, _**_McMaster University_**_ is devoted to the cultivation of human potential, realized through our innovative educational programs, cutting-edge research, and the...

  • Public Liaison Field Ambassador

    3 weeks ago

    Hamilton, Canada EXP Full time

    Public Liaison Field Ambassador Brampton, Markham, Hamilton or Barrie, ON At EXP, we’re driven to provide innovative solutions for the world’s built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world’s...

  • IT and Field Service Support Associate Specialist

    2 days ago

    Hamilton, Canada Canon Canada Full time

    Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been...

  • Heavy Equipment Field Technician

    1 week ago

    Hamilton, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Field Technician for our Stoney Creek Construction & Forestry location. This position is responsible for the repair and maintenance of construction and forestry-based equipment and attachments in a field environment. Duties & Responsibilities Efficiently and effectively evaluate the working condition of,...

  • Heavy Equipment Field Technician

    1 week ago

    Hamilton, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Field Technician for our Stoney Creek Construction & Forestry location. This position is responsible for the repair and maintenance of construction and forestry-based equipment and attachments in a field environment. Duties & Responsibilities Efficiently and effectively evaluate the working condition of,...

  • Heavy Equipment Field Technician

    1 week ago

    Hamilton, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Field Technician for our Stoney Creek Construction & Forestry location. This position is responsible for the repair and maintenance of construction and forestry-based equipment and attachments in a field environment. Duties & Responsibilities Efficiently and effectively evaluate the working condition of,...

  • IT and Field Service Support Associate Specialist

    4 weeks ago

    Hamilton, Canada Canon Canada Full time

    Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been...

  • Heavy Equipment Field Technician

    3 weeks ago

    Hamilton, Canada Brandt Full time

    Brandt is currently seeking a Heavy Equipment Field Technician for our Stoney Creek Construction & Forestry location.This position is responsible for the repair and maintenance of construction and forestry based equipment and attachments in a field environment. Duties & ResponsibilitiesEfficiently and effectively evaluate the working condition of,...

  • Project Manager

    4 weeks ago

    Hamilton, Canada Walters Group Inc Full time

    Walters Group is a family-owned steel construction company that designs, fabricates, and constructs unique and complex commercial and industrial projects throughout North America. With over 65 years of experience, Walters ensures high quality results through our passion and commitment to every project. Our head office is located in Hamilton and we have...

  • Senior Project Manager

    2 days ago

    Hamilton, Canada MaxPeopleHR Full time

    Our client, Mattina Mechanical Ltd (MML), is a well-established full-service mechanical contractor that continues to grow year after year. They have built exceptional industry recognition delivering results for a variety of mechanical services, including installation and maintenance for Institutional, Commercial and Industrial construction projects.Becoming...

  • Senior Project Manager

    3 weeks ago

    Hamilton, Canada MaxPeopleHR Full time

    Our client, Mattina Mechanical Ltd (MML), is a well-established full-service mechanical contractor that continues to grow year after year. They have built exceptional industry recognition delivering results for a variety of mechanical services, including installation and maintenance for Institutional, Commercial and Industrial construction projects.Becoming...