Dispatcher / Administrator

5 days ago

Whitby, Canada PWTransit Full time

**Dispatcher / Administrator**

Are you looking for a career that is both interesting and varied day to day? Is being organized one of your best qualities? PWTransit is currently seeking a full-time **Dispatcher / Administrator** to join our team in the Durham Region. Responsible for scheduling and coordinating up to 60 drivers, this position is tailor-made for an industry professional with a focus on customer service and passenger satisfaction.

Reporting to the Manager, the Dispatcher is responsible for coordinating both driver and vehicle assignments to deliver consistent and efficient daily service.

**Qualifications**:

- High school diploma or equivalent
- Previous work-related skills and experience in a Dispatch role is an asset
- Experience in electronic information handling technology such as Dispatch software is considered an asset
- Ability to handle stressful situations in a composed manner
- Customer service focus
- Detailed knowledge of the Durham Region
- Organization and ability to multi-task
- Diplomacy and Tact
- Class B driver’s license or higher and air brake endorsement (Z) (considered an asset)
- Computer proficiency in Microsoft Word, Excel and Outlook

**Responsibilities**:

- Dispatch and monitor Vehicle and Operator on-road assignments according to National Safety Code requirements, written schedules, customer requests or as required by emergency situations
- Receive and respond to requests for emergency assistance or service from dispatched resources
- Prepare daily operator work and run schedules while being mindful of Company and/or partners goals and objectives
- Prepare daily vehicle assignments, and communicate with maintenance and operations staff
- Communicate effectively by providing clear and concise information, explanation and direction
- Advise personnel about route or traffic problems that could affect operations or customer service
- Relay work orders, messages, and exchange information using a variety of communication devices, including computer-aided dispatching equipment
- Implement and communicate Company policy/procedures related to operational activities and health and safety regulatory requirements.
- Determine compliance with laws, regulations, and/or standards and complete appropriate documentation as required
- Confer with customers or supervisory personnel to address questions, concerns, and/or requests
- Record and maintain dispatch files and records of customer requests, work or services performed, payroll, charges, expenses, and other dispatch information
- Order materials & supplies required for dispatch activities and perform day to day administrative tasks
- Access environmental information, retrieve AVL Data and print out maps
- Maintain records of mileage, fuel use, repairs and other expenses, and generate reports
- Shift bid creation and set up
- Maintain and make any changes to payroll throughout the sign-up

**Wage**:
Annual salary - $45,000

Competitive benefits package

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift

Work Location: One location

  • Dispatcher / Administrator

    6 days ago

    Whitby, Canada PWTransit Full time

    **Dispatcher / Administrator** Are you looking for a career that is both interesting and varied day to day? Is being organized one of your best qualities? PWTransit is currently seeking a full-time **Dispatcher / Administrator** to join our team in the Durham Region. Responsible for scheduling and coordinating up to 60 drivers, this position is tailor-made...

  • Group 9 - Clerk - Supply/dispatch Support (Supply

    6 days ago

    Whitby, Canada Durham District School Board Full time

    **Job Summary**: Under the direction of the Supply/Dispatch Coordinator, provide support in the monitoring and administration of supply assignments, Long Term Occasional Assignments for Educational Assistants (EAs), Designated Early Childhood Educators (DECEs), Supply Teachers and Casual Clerical; develop and provide reports as required. Assist with...

  • Shipping & Receiving Administrator Rsc

    1 week ago

    Whitby, Canada RSC Full time

    **Requisition ID**: 185672 **Career Group**: Distribution Centre Careers **Job Category**: Inventory Control **Travel Requirements**: 0 - 10% **Job Type**: Full-Time **Country**: Canada (CA) **Province**: Ontario **City**: Whitby **Location**: 3016 Whitby RSC **Postal Code**: L1N 9S1 Embark on a rewarding career with Sobeys Inc., celebrated among...

  • Administrator - Shipping/receiving-ft - Days

    6 days ago

    Whitby, Canada RSC Full time

    **Requisition ID**:175713 **Career Group**:Distribution Centre Careers **Job Category**:Administration **Travel Requirements**:0 - 10% **Job Type**:Full-Time **Country**:Canada (CA) **Province**:Ontario **City**:Whitby **Location**:3016 Whitby RSC **Postal Code**:L1N 9S1 Our family of 134,000 employees and franchise affiliates share a collective...

  • Administrator - Shipping/receiving-ft - Nights

    1 week ago

    Whitby, Canada RSC Full time

    **Requisition ID**:173717 **Career Group**:Distribution Centre Careers **Job Category**:Administration **Travel Requirements**:0 - 10% **Job Type**:Full-Time **Country**:Canada (CA) **Province**:Ontario **City**:Whitby **Location**:3016 Whitby RSC **Postal Code**:L1N 9S1 Our family of 134,000 employees and franchise affiliates share a collective...

  • Administrator - Shipping/receiving-ft - Nights

    2 weeks ago

    Whitby, Canada RSC Full time

    **Requisition ID**:174261 **Career Group**:Distribution Centre Careers **Job Category**:Administration **Travel Requirements**:0 - 10% **Job Type**:Full-Time **Country**:Canada (CA) **Province**:Ontario **City**:Whitby **Location**:3016 Whitby RSC **Postal Code**:L1N 9S1 Our family of 134,000 employees and franchise affiliates share a collective...

  • Team Lead Inventory Management

    4 weeks ago

    Whitby, Canada Jace Holdings Ltd. Full time

    Inventory Management Team LeadWe are seeking an experienced Inventory Management Team Lead to join our team at Sobeys Inc. in Whitby, Ontario.About the RoleThis is a full-time opportunity that requires a leader who can manage all functions related to inventory within the RSC, as well as the operational integrity of the EXE WMS.Key ResponsibilitiesCoordinate...

  • Lead Team Inventory Management

    3 weeks ago

    Whitby, Canada Jace Holdings Ltd. Full time

    Lead Team Inventory Management & ControlRequisition ID: 187528Career Group: Distribution Centre ManagementJob Category: Inventory ControlTravel Requirements: 0 - 10%Job Type: Full-TimeCountry: Canada (CA)Province: OntarioCity: WhitbyLocation: 3016 Whitby RSCPostal Code: L1N 9S1Embark on a rewarding career with Sobeys Inc., where your talents contribute to...

  • Team Lead Inventory Management

    4 weeks ago

    Whitby, Canada Jace Holdings Ltd. Full time

    Team Lead Inventory Management & ControlRequisition ID: 187528Career Group: Distribution Centre ManagementJob Category: Inventory ControlTravel Requirements: 0 - 10%Job Type: Full-TimeCountry: Canada (CA)Province: OntarioCity: WhitbyLocation: 3016 Whitby RSCPostal Code: L1N 9S1Embark on a rewarding career with Sobeys Inc., where your talents contribute to...

  • Team Lead Inventory Management

    4 days ago

    Whitby, Canada Jace Holdings Ltd. Full time

    Team Lead Inventory Management & ControlRequisition ID: 187528Career Group: Distribution Centre ManagementJob Category: Inventory ControlTravel Requirements: 0 - 10%Job Type: Full-TimeCountry: Canada (CA)Province: OntarioCity: WhitbyLocation: 3016 Whitby RSCPostal Code: L1N 9S1Embark on a rewarding career with Sobeys Inc., where your talents contribute to...