Customer Experience Associate

3 weeks ago

Kanata, Canada TD Bank Full time

**Work Location**:
Kanata, Ontario, Canada

**Hours**:
15

**Line of Business**:
Personal & Commercial Banking

**Pay Details**:
$21.50 - $27.05 CAD

**Department Overview**:
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.

**In this role, you will**:

- Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**:

- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset.
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment.
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet.
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities.
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Who We Are**:
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

**Additional Information**:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we’re committed to helping you identify opportunities that support your goals.

**Training & Onboarding**
We will provide trainin

  • Customer Experience Associate

    6 months ago

    Kanata, Canada TD Bank Full time

    **Customer Experience Associate**: - 417649BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 700 Eagleson Road, Unit 100 **Employment Type** - Regular **City** - Kanata **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At...

  • Customer Experience Associate

    6 months ago

    Kanata, Canada TD Bank Full time

    **Customer Experience Associate**: - 425234BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 110 Earl Grey Drive, 1106 Klondike Rd., 457 Hazeldean Road #28, 700 Eagleson Road, Unit 100 **Employment Type** - Regular **City** - Kanata **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace...

  • Customer Experience Associate

    6 months ago

    Kanata, Canada TD Bank Full time

    **Customer Experience Associate**: - 416312BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 457 Hazeldean Road #28 **Employment Type** - Regular **City** - Kanata **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    6 months ago

    Kanata, Canada TD Bank Full time

    **Customer Experience Associate**: - 416293BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 110 Earl Grey Drive **Employment Type** - Regular **City** - Kanata **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD Canada...

  • Customer Experience Associate

    4 days ago

    Kanata, Canada TD Bank Full time

    **Work Location**: Kanata, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.50 - $27.05 CAD **Department Overview**: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...

  • Assistant Director, Health Programs

    3 months ago

    Kanata, Canada The International Foundation for Customer Experience in Government Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Master's degree - Experience: 5 years or more - Health policy analysis - Health services/allied health/health sciences, general **Asset languages**: - Arabic **Work setting**: - Associations and non profit organizations - International level **Budgetary...

  • Sales Associate

    6 months ago

    Kanata, Canada Guess Factory Full time

    **Sales Associate - Factory** **Reports to**:store management **Position Overview** The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual...

  • Cashier/customer Service

    6 months ago

    Kanata, Canada 6ixty Wings Kanata Full time

    '''Duties''' - Provide exceptional customer service to all customers - Operate cash register and handle cash transactions accurately - Maintain a clean and organized checkout area - Answer customer inquiries and resolve any issues or complaints - Assist with stocking shelves and replenishing merchandise as needed '''Requirements''' - Previous experience in...

  • Sales Account Associate

    6 months ago

    Kanata, Canada Summit Marketing Solutions Full time

    Our team members have a wide range of knowledge, and whether you are an entry-level or senior member, you will work hand in hand with our clients to learn how their processes, products, and services work. Sales Account Associates will have access to entry-level training that includes strategies for generating awareness, completing sales processes, and...

  • Customer Service Specialist

    3 months ago

    Kanata, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Kanata, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions and...

  • Grocery Associate

    4 months ago

    Kanata, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Grocery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Grocery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the grocery area, and assists with stocking and the sale of goods. If you are looking for an...

  • Seasonal Events Associate

    3 months ago

    Kanata, Canada Cabela's Full time

    **'Tis the Season for Hiring!** **Are you looking for a fun seasonal position with the opportunity to earn extra** **money for the holidays AND enjoy our outfitter discount?** Join us for our National Hiring Event! - Wednesday, October 9th and Thursday, October 10th - 10am - 7pm - Cabela's Ottawa, 3065 Palladium Drive, Kanata, ON KJT 0N2 Be prepared to...

  • Stock Unloader Associate

    3 months ago

    Kanata, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Stock Unloader Associate at Walmart Canada is a great way to gain valuable experience in the retail industry. A Stock Unloader Associate provides support with unloading trailers, processing merchandise, and moving pallets to the store floor, while maintaining a safe and clean environment and providing exemplary customer...

  • Stock Unloader Associate

    6 months ago

    Kanata, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Stock Unloader Associate at Walmart Canada is a great way to gain valuable experience in the retail industry. A Stock Unloader Associate provides support with unloading trailers, processing merchandise, and moving pallets to the store floor, while maintaining a safe and clean environment and providing exemplary customer...

  • Customer Service Representative

    6 months ago

    Kanata, Canada Scotiabank Full time

    Requisition ID: 182523 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Permanent/ Part-Time/ 18.75h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...

  • Sales Associate

    7 months ago

    Kanata, Canada GUESS?. Inc. Full time

    **Reports to**: Store Management Position Overview The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards,...

  • Sales Associate

    3 months ago

    Kanata, Canada beBee Professionals Full time $45,000 - $65,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Kanata, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions and...

  • Store Associate

    7 months ago

    Kanata, Canada Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Sales Associate- Boathouse Tanger

    6 months ago

    Kanata, Canada Boathouse Blackwell Stores Full time

    We are seeking part time Sales Associates for the holiday season! At Boathouse we believe that a job should be challenging and rewarding! The Sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store...

  • Sales Associate- Boathouse Tanger

    7 months ago

    Kanata, Canada Boathouse Blackwell Stores Full time

    We are seeking part time Sales Associates for the holiday season! At Boathouse we believe that a job should be challenging and rewarding! The Sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store...