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Assistant, Police Information Check

4 months ago


New Westminster, Canada City of New Westminster Full time

**_Great City, Great Work, Great Future_**
**Assistant, Police Information Checks**:
**DEPARTMENT**: Quality Control Unit
**STATUS**: Auxiliary
**NO. OF POSITIONS**: 5
**UNION**: CUPE Local 387
**HOURS OF WORK**: Up to 35 hours per week (Flexible schedule to support work-life balance)
**SALARY**: $26.35 - $30.93 (2021 rate) per hour plus 12% in lieu of benefits and vacation.
**APPLICATION DEADLINE**: March 5, 2023

As the Assistant, Police Information Checks at the New Westminster Police Department (NWPD), you will join the Quality Control Unit to ensure our community receives the policing services it needs. The NWPD is a mid-sized police department, with over 200 employees. We are committed to having a professional, diverse, inclusive, healthy and supportive workplace that promotes employee equity, wellness and fulfillment. We are a team of hard-working, friendly people who are focused on doing really good work and serving our community.

The purpose-driven work you’ll be part of As the Assistant, Police Information Check, you will be responsible for processing police information checks, record suspensions and requests for fingerprinting services. You will work as part of a team to deliver innovative solutions which will support the unit objectives as well as independently manage your daily responsibilities and priorities. Responsibilities include but are not limited to:

- Receive and process requests for police information checks, including vulnerable sector, records suspensions and request for fingerprinting services.
- Contact appropriate parties to obtain and or clarify required information.
- Disclose results to applicants according to the legislation.
- Prepare, complete and return documents to requesting agencies.
- Operate PRIME, CPIC, Justin and related computer programs to conduct police information checks. Enter, read and retrieve information for the completion of various forms related to the work.
- Provide information and assistance to the public, other staff and outside police agencies regarding applicable departmental procedures and regulations.
- Maintain records, files, reports and other material and prepare routine correspondence.

**What you’ll bring to this role**
You will have experience and success in many of the following areas:

- You have completed Grade 12 plus considerable related clerical experience; or direct experience and knowledge of these 5 competencies: adaptability, attention to detail, customer focus, decision making and time management may be considered.
- You support and promote a diverse, inclusive, healthy and engaging workplace.
- You are a motivated, compassionate and empathetic person with a genuine desire to help others and help us keep our community safe.

**Assistant, Police Information Checks**
- You have the ability to process a variety of documents (i.e. Police Information Checks); and correspondence in accordance with established policies and procedures.
- You have exceptional customer service skills; communicate clearly and effectively with a variety of people.
- You have the ability to effectively manage one’s time and resources to ensure that work is completed efficiently; work with mínimal supervision.
- You have the willingness and ability to adapt to the dynamic needs of the position as well as the Department.
- You have the ability to adopt and employ a variety of problem solving strategies; use appropriate judgment.
- You have the ability to make routine decisions in accordance with policies and procedures.
- You have the ability to develop and maintain positive working relationships.
- You are able to obtain and maintain a security clearance.

**What we can offer you**
- A career that is challenging and exciting, where your experiences will be different every single day.
- Competitive wage plus 12% in lieu of benefits and access to an onsite fitness facility and free staff parking.
- Supportive leaders and co-workers who care about you and your family’s health and wellness.
- Centrally located in the lower mainland of British Columbia.
- A work environment that gives you the ability to connect one-on-one with our police officers, co-workers and senior leadership team.
- Support with opportunities for personal growth and career development, including workshops and online learning.

**Together we will**:
The successful applicant will need to be available for a training period of approximately 40 business days (8 weeks) of full-time training or a part-time training period of a minimum of 2 business days per week commitment (totaling approximately 40 days) may be considered.

To support a workforce that reflects the diversity of our community; women, Indigenous Peoples, racialized individuals, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), persons with disabilities, and others who may contribute to diversity of our workforce, are encouraged to express their interest. New Westminster is on the unceded and uns