Junior Operational Efficiency Specialist
2 weeks ago
**SUMMARY**
Support ongoing initiatives aimed at enhancing efficiency and streamlining processes within NORS Canada branch network. This position offers a unique opportunity to develop hands-on experience in operations, process improvement, and change management.
**DUTIES AND RESPONSIBILITIES**
**Support Process Improvement Initiatives**
- Assist with the implementation and sustainability of FLOW Program (Operational Efficiency Initiatives).
- Collaborate with cross-functional teams to identify inefficiencies and recommend improvements.
- Provide operational training and support to branches during process enhancement initiatives.
- Ensure communication channels are fully deployed and answers to questions/points of clarification are actioned on a timely basis to deliver the required understanding and commitment to FLOW Program.
**Data Analysis and Reporting**
- Perform data collection and analysis using Excel and other tools to monitor performance.
- Track and report on key performance indicators (KPIs) related to operational efficiency projects.
- Prepare reports and presentations to communicate insights and updates effectively.
**Change Management Assistance**
- Help foster a culture of continuous improvement by engaging with employees at various levels.
- Assist in managing resistance to change and supporting teams during transitions.
- Conduct periodic audits and assessments to ensure compliance with corporate standards.
- Assist in the development and implementation of site-specific process improvement goals and targets.
- Performs other duties as assigned.
**CORE COMPETENCIES**:
- Proficiency in Microsoft Excel and the MS 365 suite (Word, PowerPoint, Teams, SharePoint).
- Basic understanding of data analysis and process mapping tools.
- Familiarity with Kaizen, Lean or Six Sigma methodologies (preferred but not required).
**EDUCATION/ TRAINING**:
- Bachelor’s degree or diploma in Industrial Engineering, Business Administration, Operations Management, or a related field.
**Professional Experience**:
- 2-3 years of experience in operations, business analysis, or process improvement
**HEALTH AND SAFETY**:
It is our expectation that all Nors Employees will conduct their work in a safe manner, abide by all Nors safety policies and report all hazardous conditions and unsafe work procedures. In addition, Nors employees will be required to report any and all incidences/accidents/near misses according to company policies.
- Nors will accommodate people with disabilities during the recruitment and assessment processes. If accommodation is requested, Nors will consult with the applicant and arrange for the provision of suitable accommodation that considers the applicant’s needs._
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
**Education**:
- Bachelor's Degree (preferred)
Willingness to travel:
- 75% (required)
Work Location: In person
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