Customer Supply Chain Associate

4 weeks ago

Anjou, Canada Windsor Salt LTD-WCSC Full time

For more than 125 years, Windsor Salt has improved the lives of Canadians by making their food tastier, their roads safer, their pools cleaner, and so much more. From the salt we mine and produce through evaporative processes, Windsor Salt is a trusted authority on salt in Canada and has one of the industry's largest production and distribution networks. We're grateful to be known as a company that cares deeply about our commitment to a culture of zero harm, ensuring product quality, supporting employee well-being and exposure across the mining value chain, and positively impacting the communities we serve._

**Job Summary**

The jobholder acts the point of contact between the customer and the company. The jobholder displays a professional image of the company, provides a comprehensive service in a high performance, customer focused environment with respect to company products, procedures, and technology. The jobholder is always responsive to the customer’s requirements (both internal and external) and resolves customer inquiries quickly. The jobholder directs their efforts to maximize the customer’s experience in alignment with the company’s established customer order policies and guidelines. The jobholder will primarily support customers within assigned account base and seasonal customer segments.

**Duties and Responsibilities**
- Maintain professional, timely and effective communication with all parties.
- Process orders and requests in line with company procedures and propose improvements to procedures and processes.
- Provide timely and accurate information to incoming customer order status and product knowledge requests.
- Enter and process customer orders/changes according to department policies and procedures.
- Work with cross-functional teams to resolve customer complaints, credits, deductions when necessary.
- Maintain up-to-date knowledge of products, customers, processes, and suppliers.
- Cross & up selling where appropriate.
- Remain fully flexible to meet business requirements and demands.

**Knowledge, Skills and Abilities**
- Bachelor’s degree preferred. 1-3 years related experience may be considered in lieu of degree.
- Previous experience in a customer focused environment, preferably in a similar role in a B2B or B2C environment.
- Strong data entry skills.
- Strong interpersonal and collaboration skills. Able to form, foster, and maintain strong, positive, business relationships across multiple units and sites. Have the ability to demonstrate confidence and the ability to interact at all levels within the organization.
- Able to work independently as well as across functional or matrix team structure.
- Intermediate analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
- Excellent communication and people skills, including good grammar, voice, and diction.
- Strong organizational and administrative skills.
- An effective collaborator.
- A strong desire for continuous learning and a desire to grow professionally.

  • Supply Manager

    4 weeks ago

    Anjou, Canada Cryopak Full time

    In recent years Cryopak has significantly increased and consolidated its position in the cold chain packaging market. To better face the growth challenge and to meet future challenges, Cryopak is looking for a person who will firmly support us in reducing costs and improve the efficiency of our entire supply chain. Negotiate the best terms of purchase of...

  • Part Time Customer Care Associate

    4 weeks ago

    Anjou, Canada Leon's Full time

    Overview: **LOOKING FOR AN AMAZING CAREER OPPORTUNITY?** **WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!** Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations....

  • Part Time Customer Care Associate

    4 weeks ago

    Anjou, Canada Leon's Full time

    AperÃ-u: **LOOKING FOR AN AMAZING CAREER OPPORTUNITY?** **WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!** Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations....

  • Sales Executive

    4 weeks ago

    Anjou, Canada Karlo Corporation Supply and Services Full time

    **Sales Executive** **Montreal, Canada** **Key Responsibilities**: - Managing customer accounts, includes customer service and ability to develop relationships with customers to grow accounts - Send quotations back to customers, will need to gain product knowledge over time - Ensure optimal pricing on quotations to maximize profit, this is a balance of...

  • Customer Service Representative

    3 weeks ago

    Anjou, Canada CR Laurence Full time

    **Who we are**: **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies. **Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. We operate our business to the highest standards **of design, quality...

  • Customer Service Representative

    6 days ago

    Anjou, Canada CR Laurence Full time

    **Who we are**: **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies. **Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. We operate our business to the highest standards **of design, quality...

  • Customer Service Representative

    3 weeks ago

    Anjou, Canada CR Laurence Full time

    **Who we are**: **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies.**Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. We operate our business to the highest standards **of design, quality...

  • Customer Service Representative

    2 weeks ago

    Anjou, Canada CR Laurence Full time

    **Who we are**: **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies.**Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. We operate our business to the highest standards **of design, quality...

  • Part Time Sales Associate

    2 weeks ago

    Anjou, Canada Pandora Jewelry Full time

    Galeries d'Anjou As the largest jewelry brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive...

  • Customer Service Representative

    3 weeks ago

    Anjou, Canada C. R. LAURENCE CO., INC. Full time

    **Who we are**: **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies. **Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. We operate our business to the highest standards **of design, quality...

  • Customer Service Representative

    3 weeks ago

    Anjou, Canada C. R. LAURENCE CO., INC. Full time

    **Who we are**: **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies.**Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. We operate our business to the highest standards **of design, quality...

  • Customer Service Representative

    3 weeks ago

    Anjou, Canada CR Laurence Full time

    **Who we are**: **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies. **Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. We operate our business to the highest standards **of design, quality...

  • Sales Associate

    3 weeks ago

    Anjou, Canada GUESS?. Inc. Full time

    **Reports to**: Store Management Position Overview The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards,...

  • Customer Service Representative

    3 weeks ago

    Anjou, Canada CR Laurence Full time

    **Who we are**: **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies. **Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. We operate our business to the highest standards **of design, quality...

  • Import Coordinator

    4 weeks ago

    Anjou, Canada Beco Industries Full time

    Established in 1946, Beco Industries remains a leader in designing and developing Home Textiles products and accessories for Major retailers across Canada, USA and abroad. Over the past several years, our product range has expanded into emerging categories that include baby accessories, Pet, and furniture products. Known best for its creative and trend...

  • Sales Associate

    3 weeks ago

    Anjou, Canada Rogers Communications Full time

    **What does it mean to join our Rogers Team?** At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help,...

  • Sales Associate

    4 weeks ago

    Anjou, Canada Rogers Communications Full time

    **What does it mean to join our Rogers Team?** At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help,...

  • Customer Service Representative

    7 days ago

    Anjou, Canada C. R. LAURENCE CO., INC. Full time

    **Who we are**: **C.R. Laurence Co., Inc. (CRL) is the leading full-service provider of architectural metals, glass fittings and professional-grade glazing supplies. **Offering more than 60,000 products, we serve the industry from locations throughout North America, Europe, and Australia. We operate our business to the highest standards **of design, quality...

  • Bilingual Customer Training Professional

    3 weeks ago

    Anjou, Canada Reynolds and Reynolds Full time

    **About Us**: Established in 1866, Reynolds and Reynolds offers the Retail Management System - a complete suite of products and services for automotive dealerships. Reynolds solutions are built as one, to work as one, for all areas of the dealership. We offer a variety of opportunities: Energizing projects, high-powered teaming, constant learning, and...

  • Store Operations Associate

    4 weeks ago

    Anjou, Canada Giant Tiger Full time

    Compensation Grade: Grade 2 - Stores Job Description: Who We Are: We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development,...