Specialist, IT Support

2 months ago

Oakville, Canada FCT Full time

Sommaire de la compagnie

Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C’est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est accueillie et célébrée.

FCT offre la meilleure assurance titres de l’industrie et fournit des solutions de recouvrement et d’autres produits et services aux professionnels juridiques, du crédit, de l’évaluation et de l’immobilier partout au Canada. Chez FCT, vous aurez l’occasion de bâtir une carrière intéressante. Joignez-vous à nous pour nous aider à poursuivre notre travail excitant et à exercer une grande influence sur nos collègues, nos clients et les collectivités.

Sommaire du poste

Nous sommes toujours à la recherche d’excellents talents; de personnes qui font preuve d’engagement profond envers la clientèle et le marché que nous desservons. Si vous désirez vous joindre à une entreprise qui s'est engagée envers le succès de chacun de ses employés et qui offre des défis, des objectifs et des occasions de croître, tant au niveau personnel que professionnel, dans un environnement axé sur le travail d'équipe, vous aimerez travailler avec nous Nous comprenons que la promotion d’un environnement diversifié et inclusif est essentielle au succès de nos activités, et nous y travaillons activement chaque jour.

HERE’S HOW YOU’LL CONTRIBUTE:

- Assist with all aspects of Desktop, Laptop, and Mobile Phone device provisioning
- Assist with User Account Management in an Active Directory environment
- Assist with Asset Management
- Assist with repair/service of devices
- Setting up new PC workstations, printers, and other peripherals.
- Troubleshooting PC hardware and operating system software in a network/AD domain environment.
- Troubleshooting low voltage equipment such as Access Control and Intercom systems
- Support of wireless telecom devices including user support, hardware provisioning (IOS, Android)
- Provide technical guidance and support for Level 1-2 users.
- Maintaining asset tracking.
- Assuming additional responsibilities and completing special projects as needed or directed

HERE’S WHAT YOU’LL BRING
- Must be enrolled in a college or university CO-OP program of which is in a related field
- Experience with all variations of Windows desktop OS
- Basic understanding of networking
- Enthusiastic about working with people and helping them with technology questions and issues
- Able to handle rapidly changing priorities, fast-paced situations
- Excellent interpersonal and telephone skills
- Excellent research skills
- A desire to learn and provide feedback
- A passion for support and customer service.

Position is office-based working conditions. Work hours: Maximum - 37.5 hours/week - Day shift Monday - Friday 8:00am - 4:30pm or 9:00am - 5:00pm.

VOICI CE QUI NOUS DISTINGUE:
Grâce au mentorat, à des outils novateurs et à une variété de programmes qui mobilisent et récompensent les employés, nous donnons à chacun d’eux les moyens d’exceller et d’obtenir des résultats.- Une gamme complète d’avantages sociaux comprenant des soins de santé virtuels et un programme d’aide aux employés et à la famille.- Un régime d’épargne-retraite collectif assorti d’une cotisation patronale de contrepartie.- Des congés payés généreux.- Des modalités de travail hybrides.- Des occasions de bénévolat rémunéré et des programmes de dons de bienfaisance jumelés.- Des programmes de reconnaissance des employés assortis de primes de recommandation.- D’éventuels incitatifs fondés sur le rendement.- La possibilité de participer à notre régime d’actionnariat.- Et plus encore
- _Conformément aux dispositions du contrat de travail._
- L’Institut Great Place to Work ® a nommé FCT parmi l'un des 50 Meilleurs lieux de travail au Canada, Meilleurs lieux de travail au Canada pour les services financiers et l'assurance, Meilleurs lieux de travail au Canada pour les femmes, Meilleurs lieux de travail au Canada pour l’inclusion et Meilleurs lieux de travail au Canada pour le bien-être mental. Nous avons également été reconnus par Achievers comme l’un des 50 milieux de travail les plus impliqués en Amérique du Nord._

En vous joignant à nous, vous ferez non seulement partie d’une entreprise primée, mais également d’un effectif engagé et habilité à réussir.

Merci d’avoir pris FCT en considération. Nous avons hâte de vous rencontrer.
- En conformité avec le Code des droits de la personne en Ontario et la Loi sur l’accessibilité des personnes handicapées de l’Ontario, une demande d’accommodement sera acceptée dans le cadre du processus d’embauche de FCT._
- Afin d’éviter tout délai dans le processus d’embauche, si vous avez besoin d’un accommodement pour postuler, veuillez nous faire part de vos besoins à l’avance

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