Receptionist

2 weeks ago


Maple, Canada Safe Space Rehabilitation Centre Full time

**About Us**:
Safe Space Rehabilitation Centre is a privately operated, inter-professional facility that specializes in the treatment of individuals who have sustained injuries in a motor vehicle accident. We have a team of regulated health care professionals that provide services to our clients in a positive, professional, and welcoming environment and in a client centered approach.

**Position Summary**:
**Essential Job Duties/Tasks**:

- Review clients’ files and identify what treatments need to be submitted
- Exceptional communication skills
- Organizational proficiency
- empathy and patience
- professional appearance and demenaor
- Collect signatures from patients and submit treatment plan to required insurance companies
- Collect and upload all correspondence to client folder
- Track processes and submissions in excel tracker
- Refer approved treatment plan to department managers
- Communicate with clients and address all questions/concerns in a professional and timely manner
- Administer and manage all client files ensuring all relevant records, paperwork, reports, medical files, etc. are organized and updated in a timely manner
- Fax, scan and administer various reports, OCFs and paperwork as required
- Other asks as assigned

**Qualifications**

**Experience**:

- Medical and/or Treatment/rehabilitation clinic administrative experience (MVA clients an asset)
- Knowledge of the SABS including working knowledge of the OCF forms
- Minimum of 1 year in similar position
- Experience reviewing and managing medical files

**Education and Certifications**:

- University Degree in a related field

**Knowledge and Skills**:

- Ability to think outside of the box and provide solutions to various matters
- Ability to work in a fast pace and demanding environment
- Ability to work independently and in a team
- Ability to prioritize as well as high proficiency with time management
- Professional, empathetic, and respectful of clients and their circumstances
- Attentive/Active listening skills
- Strong communication skills and effective communication verbally and written
- High attention to detail
- Able to adapt and be flexible to changing landscapes and business
- Efficient in Universal EMR, Administrative Software and web portals/programs
- Strong leadership skills and sound understanding of best management practices
- Reliable and able to meet deadlines and timelines in an efficient approach

Pay: $18.00-$20.00 per hour

Expected hours: 40 - 47 per week

**Benefits**:

- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Administrative experience: 2 years (required)
- MVA (motor vehicle accident): 2 years (preferred)

Work Location: In person


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