Credit and Collection Agent

2 weeks ago

SaintBrunodeMontarville, Canada The Group Master Full time

**Master, for over 70 years**
We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.
**It's good to work with us**
At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.

**What you will accomplish with us**:
Agility:

- Track requests for margin increases in collaboration with the immediate supervisor and after analyzing them, approve orders that exceed the customer’s limit

Rigour:

- Collect accounts receivable for an assigned territory
- Authorize orders received that are in inventory and ready for delivery to customers
- Reconcile accounts receivable

Decision-making skills and autonomy:

- Produce various credit and collection reports (analyze, justify and explain)
- Take the necessary actions to resolve certain contentious cases

Tact and politeness:

- Interact with internal sales representatives and external customers

**What You Bring to Our Team**:

- Secondary School Diploma or College degree in office technology
- 2 to 3 years of experience in a similar position
- Being bilingual is a must.
- Knowledge of accounting software is an asset.

**Competitive Benefits: In addition to a rewarding career within our team, we offer**
- Medical and dental coverage from day one, along with short and long-term disability protection
- Contribution to a collective registered retirement savings plan upon starting your role.
- Wellness spending account
- An employee assistance program including psychological, financial, and legal support.
- Access to telemedicine from the beginning of your employment.
- Reimbursement of professional association membership fees.
- Early vacation program.
- Flexible remote work policy

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