Student Care and Support Manager
5 months ago
**Duties and Responsibilities**:
Responsible to meet/contact students, assess concerns and challenges, counsel and make referrals to support services on and off campus
**Qualifications**:
The incumbent must possess the following qualifications:
- Knowledge of student care and support program design, delivery, assessment, and evaluation methodologies, processes, and practices
- Knowledge of relevant governing legislation, collective agreements, policies and procedures
- Knowledge of office as well as the broader university academic units, departments, and divisions
- Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
- Knowledge of cultural competency and diversity
**Education and Experience**:
The above is normally acquired through the completion of:
- Completion of master’s degree in social work or counselling
- Minimum of five year of previous student support and counselling program and service experience plus two years of supervisory or leadership experience
**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
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