Assistant Retail Manager
4 months ago
Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
**Pay Rate - $18.00 - $21.94 per hour**
**Position Overview**
This position is responsible for assisting the Store Manager in supervising and managing Store operations (college bookstore or convenience store). Plans and prepares work schedules ensuring coverage. Greets customers and answers phones to respond to inquiries and resolve escalated issues. Provides training on Store, company, and/or school operations. Receive and unload merchandise verify orders, and displays merchandise in accordance with company standards. Routinely audits accounting and cash functions to ensure policies and procedures are being followed in the store. Partners with various support partners including Store Operations, AP, HR, and Training. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork. Demonstrates proficiency in Follett Strategic Competencies.
**Responsibilities**
- Supervises the work activities of sales team members FT/PT and Temporary including:
- Schedules team members' work hours
- Trains new team members FT/PT and seasonal team members hired for peak seasons
- Ensures Sales Team members follow company and store policies, procedures, and standards
- Ensures the proper merchandising standards, promotion standards, creating displays, etc.
- Performs onboarding procedures for new hires.
- Greet customers, answer phones, provide information, direct callers, and resolve escalated issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
- Receive, verify and unload orders as necessary.
- Operate cash register and store computer to accept payments, place orders, make change adhering to safe cash handling procedures including balancing cash drawer and preparing bank deposits.
- Stock shelves and take inventory per Store schedule.
- May provide general Store cleaning (vacuuming, sweeping, mopping, and dusting) and straightening (shelves, displays, and register areas).
- Executes merchandising standards, promotion standards, creating displays, etc.
- May fill in for other personnel during breaks, lunch, vacation, or peak seasonal periods, including register operations, shipping/receiving, textbooks, and various departments throughout the store.
- Keyholder with opening and closing responsibilities.
- Calculates deposits, counts cash drawers, counts the safe, works with accounts receivable (CARRR), and works on collecting bad checks. Balances cash, credit cards, and checks to register tapes. Checks invoices against purchase orders and credit memos against charge-backs to ensure accuracy. Compiles data for end-of-month reporting. Researches account receivable problems and handle the bad check recovery process. Investigates the reason for cash drawers not balancing. Enters and produces the Daily Sales Report, month-end reports, and payroll reports.
- Applies shrink prevention practices and activities, such as visible customer service, etc.
- Performs other duties as assigned.
**Requirements**:
- Associate's Degree or equivalent is preferred.
- 1 - 3 years of retail or bookstore experience preferred. Prior supervisory experience preferred.
- Computer literacy is required.
- Ability to organize and prioritize workload.
- Effective verbal and written communication.
- General computer skills.
**Full time benefits**:
- Medical, Dental, & Vison
- Voluntary Insurance plans
- 401k + 100% company match (up to 4%)
- 80 hours vacation + sick days
- 10 paid company holidays
Powered by JazzHR
eiUZeHhuJk
-
Assistant Manager, Retail
3 months ago
Oshawa, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Assistant Retail Manager
3 months ago
Oshawa, Canada Chatters Limited Partnership Full timeDo you have a passion for business AND an artistic flare ? Are you a driven, inspirational mentor that strives for success? That is what **Style Happy **and **Chatters** is all about, and we just happen to have an exciting opportunity for you at our **Oshawa** **Town Centre** area** **Retail Salon! We’re looking for a confident and people oriented...
-
Retail Assistant Manager
1 month ago
Oshawa, Ontario, Canada Torrid Full timeAt Torrid, we embrace every shape, size, and curve of our clientele. Our retail locations provide a unique and engaging experience not only for our customers but also for our team members. We are dedicated to fostering a welcoming, inclusive, and diverse environment driven by open communication, empowerment, recruitment, training, development, and retention....
-
Retail Assistant Manager
3 months ago
Oshawa, Canada Stag Shop Full time**Stag Shop is now HIRING an in our Oshawa location!!** **Summary**: This career will contribute to the Stag Shop team’s existing success by assisting with store operations. Your time will be spent following objectives set out by head office, including assisting the store manager overseeing the sales associates, driving the sales, ensuring that your store...
-
Retail Assistant Manager
4 months ago
Oshawa, Canada Stag Shop Full time**Stag Shop is now HIRING an in our Oshawa location!!** **Summary**: This career will contribute to the Stag Shop team’s existing success by assisting with store operations. Your time will be spent following objectives set out by head office, including assisting the store manager overseeing the sales associates, driving the sales, ensuring that your store...
-
Assistant Retail Manager
1 month ago
Oshawa, Ontario, Canada Torrid Full timeAt Torrid, we embrace every shape, size, and curve of our customers. Our stores provide a unique and exciting experience for both our clientele and our team members. We are dedicated to fostering a welcoming, inclusive, and diverse environment driven by open communication, empowerment, recruitment, training, development, and retention. We believe that...
-
Retail Operations Assistant Manager
1 month ago
Oshawa, Ontario, Canada Showcase - Home of the Hottest Trends Full timeEmbrace the Excitement of RetailAre you ready to bring enthusiasm to your workplace? At Showcase - Home of the Hottest Trends, we believe in creating a vibrant atmosphere for both our team and our guests.As a Retail Operations Assistant Manager, you will play a crucial role in supporting the Store Manager to drive the store's performance by prioritizing an...
-
Retail Assistant Manager
3 months ago
Oshawa, Canada Windsor Full time#JOINTHEOASIS - **Who we are**:_ Windsor Fashions is a leading special occasion and fast fashion retailer founded and operated by generations of the Zekaria family. We are committed to providing a broad selection of on-trend apparel for all the occasions in a woman’s life. Our mission is to create an oasis that inspires and empowers women. - **Why you...
-
Assistant Store Manager
2 weeks ago
Oshawa, Ontario, Canada Paris Jewellers Full timeAbout UsParis Jewellers is a leading national retailer with a rich history dating back to 1987. We have established ourselves as a trusted and respected brand in the Canadian market, with a strong presence across 4 provinces.Our MissionWe are dedicated to celebrating our customers' stories and milestones through exquisite jewellery, while also giving back to...
-
Assistant Store Manager
2 weeks ago
Oshawa, Ontario, Canada Paris Jewellers Full timeAbout UsParis Jewellers is a leading national retailer with a rich history dating back to 1987. We have established ourselves as a trusted and respected brand in the Canadian market, with a strong presence across 4 provinces.Our MissionWe are dedicated to celebrating our customers' stories and milestones through exquisite jewellery, while also giving back to...
-
Fashion Retail Assistant Manager
1 month ago
Oshawa, Ontario, Canada Torrid Full timeAt Torrid, we embrace every shape, size, and curve of our clientele. Our retail locations provide a unique and exceptional experience not only for our customers but also for our team members. We are dedicated to fostering a welcoming, inclusive, and diverse environment driven by open communication, empowerment, recruitment, training, development, and...
-
Assistant Store Manager
2 weeks ago
Oshawa, Ontario, Canada Paris Jewellers Full timeAbout UsParis Jewellers is a leading national retailer with a rich history dating back to 1987. We have established ourselves as a trusted brand across 4 provinces in Canada, with a strong presence in the market.Our MissionWe are dedicated to celebrating our customers' stories and milestones through exquisite jewellery, while also giving back to the...
-
Assistant Store Manager
2 weeks ago
Oshawa, Ontario, Canada Paris Jewellers Full timeAbout UsParis Jewellers is a leading national retailer with a rich history dating back to 1987. We have established ourselves as a trusted brand across 4 provinces in Canada, with a strong presence in the market.Our MissionWe are dedicated to celebrating our customers' stories and milestones through exquisite jewellery, while also giving back to the...
-
Assistant Studio Manager- Photography Retail
3 months ago
Oshawa, Canada SNAP Photo Studio Full timeWe are seeking an Photography Assistant Studio Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team with your Manager and capturing memories for our clients! **Responsibilities**: - Supervise team of Photographers in a retail sales environment - Adjust daily schedule for shift personnel...
-
Assistant Store Manager
2 weeks ago
Oshawa, Ontario, Canada PetSmart Full timeAbout Our StorePetSmart is a leading retailer of pet products and services, dedicated to providing solutions that foster happy and healthy homes for pets and pet parents. As a key member of our management team, you will play a critical role in leading the operations of our retail store, ensuring a seamless customer experience, and driving sales growth.About...
-
Assistant Store Manager
2 weeks ago
Oshawa, Ontario, Canada PetSmart Full timeAbout Our StorePetSmart is a leading retailer of pet products and services, dedicated to providing solutions that foster happy and healthy homes for pets and pet parents. As a key member of our management team, you will play a critical role in leading the operations of our retail store, ensuring a seamless customer experience, and driving sales growth.About...
-
Retail Operations Assistant Manager
1 month ago
Oshawa, Ontario, Canada Torrid Full timeAt Torrid, we embrace every shape, size, and curve of our customers. Our stores provide a unique and engaging experience for both our clientele and our team members. We are dedicated to fostering a welcoming, inclusive, and diverse culture that emphasizes open communication, empowerment, recruitment, training, development, and retention. We believe that the...
-
Assistant Store Manager
1 week ago
Oshawa, Ontario, Canada Spencer Gifts - Spirit Halloween Full timeJob SummaryThe Assistant Store Manager is a key member of the retail team at Spencer Gifts - Spirit Halloween, responsible for delivering exceptional Guest Services and supporting the Store Manager in achieving sales and profitability goals.Key ResponsibilitiesEstablish and maintain a positive and engaging store environment that meets the needs of our...
-
Assistant Store Manager
1 week ago
Oshawa, Ontario, Canada Spencer Gifts - Spirit Halloween Full timeJob SummaryThe Assistant Store Manager is a key member of the retail team at Spencer Gifts - Spirit Halloween, responsible for delivering exceptional Guest Services and supporting the Store Manager in achieving sales and profitability goals.Key ResponsibilitiesEstablish and maintain a positive and engaging store environment that meets the needs of our...
-
Assistant Store Manager
2 weeks ago
Oshawa, Ontario, Canada PetSmart Full timeAbout Our Store:We're a leading pet retailer with a passion for delivering exceptional customer experiences. As an Assistant Store Manager, you'll play a key role in leading our team to achieve sales growth, drive customer engagement, and maintain a clean and safe store environment.Key Responsibilities:Associate Leadership: Develop and lead a high-performing...
